Lexus San Diego

Michael Cain provided excellent customer service as usual! But I know it’s very challenging and stressful as he needs to take care of more things than in the past. I had to wait 30-45 mins as he was do usual! But I know it’s very challenging and stressful as he needs to take care of more things than in the past. I had to wait 30-45 mins as he was double booked. This isn’t the first one it happened to me. Please find a better way to work their schedules. Thx. More

Reliable and good advice. They make you feel cared for. Service is completed on time. They make you feel cared for. Service is completed on time. More

I appreciate the individual attention for my car and to my self when service is being provided. Explanation of service is thorough. And cost explained. I trust this dealership for service and my service my self when service is being provided. Explanation of service is thorough. And cost explained. I trust this dealership for service and my service advisor. More

Andy was great! He was extremely knowledgeable, professional and helpful. Great service and I would definitely recommend him and the team. Thanks. He was extremely knowledgeable, professional and helpful. Great service and I would definitely recommend him and the team. Thanks. More

Awesome and prompt service from Dennis Gurel! ! He was always responsive and guided us to the right vehicle. ! He was always responsive and guided us to the right vehicle. More

Always polite and very knowledgeable. Their tech guys are available to explain the many features of my 2021 RX 350 as they can be overwhelming. Their tech guys are available to explain the many features of my 2021 RX 350 as they can be overwhelming. More

My Service Person - Kagan Johnson is the best. Very nice, informative and helpful. Responds to my questions in the way I can understand. Very nice, informative and helpful. Responds to my questions in the way I can understand. More

Andy Amanda is our guy we see, he is always very professional, very helpfull and friendly., he takes very good care of my car I would highly recommend, your Lexus dealership in Kerny Mesa ,along professional, very helpfull and friendly., he takes very good care of my car I would highly recommend, your Lexus dealership in Kerny Mesa ,along with ANDY,We are treated like family. More

Excellent customer service from start to finish! Made my car buying experience beyond expectation. I was not expecting to buy, only test drive the UX. Bill Patris was very knowledgeable and answered Made my car buying experience beyond expectation. I was not expecting to buy, only test drive the UX. Bill Patris was very knowledgeable and answered all of my questions which made it very easy to make a decision. Once I sat in it, I started to warm up. Then I took it for a drive and fell in love with it. I haven’t bought a new car since buying my 350z in 2006. I was very reluctant about walking into dealerships with high pressure tactics or lack of customer service. To my surprise, I completed the entire transaction in a little over an hour. Tyler Kalevitch took care of all of the paperwork, which is all done electronically! After everything was signed, he handed me minimal paperwork and a flash drive. So convenient and efficient! I decided to get UV tinting on my windows and really wasn’t in a rush to pick up my new UX for a few days. But I needed it sooner than expected. With a phone call to the dealer, they made it happen on short notice. Windows were completed and I was given a detailed technology course by Lexus tech wizard Kyler Schmidt. Kyler programmed everything in the UX for me as Bill said they would. They also offer refresher courses on the technology too! I am loving my new UX Sport. Super fun and easy with all the luxury Lexus has to offer. More

Professional, friendly, excellent staff. Very helpful and insightful about car care and maintenance. Would recommend to others Very helpful and insightful about car care and maintenance. Would recommend to others More