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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

April 30, 2022

Andy is great, ask Lyft to drop off and pick up me when no loan cars are available. More

by xlylxlx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 02, 2022 -

Lexus San Diego responded

Thank you for recognizing our great Service Team here at Lexus San Diego. We value the positive feedback. Have a wonderful day.

April 30, 2022

Thank you for a wonderful service! Especially to Wally who had been very helpful and professional. More

by kevinle_85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Sibou
May 02, 2022 -

Lexus San Diego responded

We appreciate your high rating on our wonderful, helpful, and professional Service Department here at Lexus San Diego. We are grateful for your positive feedback and can't wait to see you again in the future.

May 02, 2022 -

kevinle_85 responded

Thank you!

April 29, 2022

Michael Cain and his team were fast, friendly, and really took the time to make my experience at Lexus San Diego a great one! More

by Ecohen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
May 02, 2022 -

Lexus San Diego responded

Good morning, We are glad to see that you experienced a fast, friendly team here at Lexus San Diego. Our Team looks forward to seeing you again in the future.

April 29, 2022

Very professional and very friendly environment to be. I had my appointment set with the service department for 8am and they were on time. More

by Delcerro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 30, 2022 -

Lexus San Diego responded

Delcerro, It is wonderful to see our team was able to make your visit here with us a professional and friendly one. Please let our team here at Lexus San Diego know if you need any automotive needs in the future.

April 28, 2022

The service was great. The service advisor (Kegan) is very nice. I like the electronic document, easy to keep track. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Apr 30, 2022 -

Lexus San Diego responded

William, we are so pleased to learn our Service Department provided you with a great experience here at Lexus San Diego and we truly appreciate your business. Thank you so much for taking the time out of your day to leave us a five-star review and we hope to continue to be of service to you in the future.

April 28, 2022

Great customer service! Maintenance service department staff are real pros. Washed car and filled up my gas on first appointment after purchase. More

by Aderdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 29, 2022 -

Lexus San Diego responded

Thank you so much for sharing your feedback about your recent Service Department experience. The Lexus San Diego team always strives for 5-Star service and aims to go above and beyond each and every time. We are glad to know that the car wash and gas fill-up exceeded your expectations. We will be ready and able to assist you again in the future.

April 27, 2022

Outstanding! Our service consultant, Michael Cain, was very professional and thorough. We were in and out in less than two hours. The customer’s lounge/waitin More

by geomen54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The IT guy, whose name I can’t remember, was so knowledgeable and very helpful.
Apr 28, 2022 -

Lexus San Diego responded

Thank you for your 5-star review. We are thrilled to learn that not only was our Service Team professional and thorough, but they also provided outstanding customer service. We appreciate your business and hope to see you back at Lexus San Diego.

April 27, 2022

Over the years the dealership has been consistently concerned with the customers my service manager, Andy Amenta is awesome. Attention paid to me and quality service. More

by Gdhenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Apr 28, 2022 -

Lexus San Diego responded

Thank you for your perfect star review. We are honored to have earned your continued business here at Lexus San Diego and thrilled that you repeatedly enjoy a wonderful experience working with our Service Team. Looking forward to helping with any future automotive needs.

April 26, 2022

I always have a good experience with getting my car serviced at this Lexus location. I love that I’m always provided a loaner vehicle which helps me stay on the move even without my car. Service is qui More

by dsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Apr 27, 2022 -

Lexus San Diego responded

I appreciate you taking the time to write a review and sharing your positive experience with our service department. We are glad to learn your vehicle is tuned up and back on the road in superb condition! We look forward to seeing you and your Lexus at the next service appointment. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

April 26, 2022

Great service staff. Krystina made sure my questions and concerns were taken care of. My vehicle repair was completed as I expected. More

by Capostol0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina , Sean Weaver
Apr 27, 2022 -

Lexus San Diego responded

Hello, thank you so much for sharing your positive feedback about our Service Team here at Lexus San Diego. We are happy to learn our team took great care of you and your vehicle during your service visit. We hope to be of service to you in the future.

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