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Lexus San Diego

San Diego, CA

4.9
1,308 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,308 Reviews of Lexus San Diego

May 19, 2022

Mikhael really helped us alot. He was easy to talked to and he listened to what we really wanted. He is very professional and made our car shopping very easy and stress free as it More

by kenjie0219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhael Mikhael, Sean Weaver
May 19, 2022 -

Lexus San Diego responded

We are so pleased to read we could provide you with the well-deserved level of customer service you deserve. We look forward to having the opportunity to serve you again in the future.

May 18, 2022

Ramon is the #1 service advisor on this side of the Mississippi River! Great service! You wouldn’t even believe he used to be a professional basketball player and sub-Olympic swimmer! More

by h22poweredcd5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
May 19, 2022 -

Lexus San Diego responded

Thank you for your kind words. We're happy we could provide you with great service here at Lexus San Diego. We hope you continue to choose us for all your automotive needs. Take care!

May 17, 2022

Mr William Patris was amazing made the process really smooth. He goes above and beyond for his customers, help as much as possible. Great service This was the easiest dealership everything was done 2 hou More

by Gilda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William G Patris
May 18, 2022 -

Lexus San Diego responded

Hi Gilda, we strive for a high level of customer satisfaction in all aspects of our dealership here at Lexus San Diego. Reviews like yours help us to continually improve to be the best.

May 15, 2022

Very fast in the process to take your car, accurate with the appointments. The personnel is very helpful. More

by Milmary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 16, 2022 -

Lexus San Diego responded

Milmary, thank you for your high star rating. We're happy to see that your experience with our team here at Lexus San Diego was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 16, 2022 -

Lexus San Diego responded

Milmary, thank you for your high star rating. We're happy to see that your experience with our team here at Lexus San Diego was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 14, 2022

I was having the oil changed and I was was just going to wait for it. 3 hours later my car was done. 3 hours for an oil change, you have to be kidding me. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 15, 2022 -

Lexus San Diego responded

Doug, Your feedback is important to us and I would appreciate the opportunity to speak with you about the wait time for your oil change. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

May 12, 2022

Andy in service was awesome! He exceeded my expectations. I would highly recommend him and San Diego Lexus! More

by MrValdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 13, 2022 -

Lexus San Diego responded

Hello, thank you so much for taking the time to write a positive review about our Service Team here at Lexus San Diego. We are pleased to learn of your experience. We look forward to servicing your vehicle again when needed.

May 12, 2022

Andy my new service advisor is very helpful , accomodating. and he puts himdelf into customer's situation. More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 13, 2022 -

Lexus San Diego responded

Hello Aimee, thank you for sharing your positive feedback about our Service Team. We are delighted to learn our team was helpful and accommodating during your service visit. We hope to be of service to you again in the future at Lexus San Diego.

May 11, 2022

Pleasant experience - the repair was performed promptly with no problems. Service reps were thoughtful as was the salesman who sold us the car. Thanks again, Kandu More

by Ohanahunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 11, 2022 -

Lexus San Diego responded

Hi Ohanahunt, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lexus San Diego and we look forward to servicing your car again when needed.

May 10, 2022

Great service! On time and good communications. All people friendly. The service consultant went over details clearly. More

by jasperlin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
May 10, 2022 -

Lexus San Diego responded

Hello Jasperlin, we appreciate your time and your positive feedback. We are glad that our Service Department met your expectations and we're friendly. Customer service is very important for us. Hope to see you soon at Lexus San Diego. Have a great week.

May 09, 2022

Great service. Loaner car process is very easy. Car was finished when expected. No issues. More

by kcalvo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 09, 2022 -

Lexus San Diego responded

Thank you for the kind review! We are happy to see that you enjoyed great service while working with the Lexus San Diego Team. We appreciate your business and look forward to seeing you back again next time.

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