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Lexus San Diego

San Diego, CA

4.9
1,308 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,308 Reviews of Lexus San Diego

June 08, 2022

Too busy, you have too many people waiting and waiting! Not your fault, need more dealers in SD! More

by Best car wash yet!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon, Sean Weaver
Report | Print
Jun 11, 2022 -

Lexus San Diego responded

Hello, Thank you for your positive review and we take on board your feedback on your waiting time. At Lexus San Diego, we appreciate your business and look forward to working together in the future.

Jun 13, 2022 -

Lexus San Diego responded

Hello, Thank you for your positive review and we take on board your feedback on your waiting time. At Lexus San Diego, we appreciate your business and look forward to working together in the future.

Jun 17, 2022 -

Lexus San Diego responded

Hello, Thank you for your positive review and we take on board your feedback on your waiting time. At Lexus San Diego, we appreciate your business and look forward to working together in the future.

June 05, 2022

Great service! I would recommend this dealership to others. The people were very friendly and helpful More

by gbayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili
Report | Print
Jun 07, 2022 -

Lexus San Diego responded

Hi and thank you for the great review. Lexus San Diego is pleased to know that you had a friendly and helpful experience with our Team. We appreciate the recommendation and look forward to working with you again.

June 05, 2022

A less than satisfying experience and not what I expected from previous interactions. The car wasn’t ready, the air conditioner was broken, and it took two days to repair. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel, Andy Amenta, Danny Swaim
Report | Print
Jun 07, 2022 -

Lexus San Diego responded

Bob, It's always our goal to provide our customers with five-star service. We would appreciate a chance to learn more about your experience. Please reach out to me with your best method of contact. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

Jun 07, 2022 -

Bob responded

I’d be happy to talk with you. You can call me tomorrow, Wed., after 10:00 am at 619. 501-1012 Bob

June 04, 2022

They are all very courteous, try to get customers in and out as quickly as possible, have very nice loaner cars and if you do get stuck sitting at the dealership - lots of good snacks and coffee drinks. More

by Gmfh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jun 05, 2022 -

Lexus San Diego responded

Hello! In order to deliver the best experience possible, we try to set high expectations for ourselves here at Lexus San Diego. We're delighted to learn our team was courteous during your service visit and we're glad to receive your positive review. Our Service Department is available should you require any extra help in the future. Safe driving.

June 03, 2022

Everyone who we dealt with at Lexus San Diego was professional and courteous but our star was Sadeer Battah, our sales person and primary contact. More

by Steve W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah, Danny Swaim, Sean Weaver
Report | Print
Jun 04, 2022 -

Lexus San Diego responded

Steve, Lexus San Diego is pleased to know that our Sales Team was super professional and courteous during your visit. We appreciate your business and feedback.

June 03, 2022

The salesman was great, awesome financing service and overall excellent experience in purchasing my first Lexus! More

by Vero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jun 05, 2022 -

Lexus San Diego responded

Vero, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you in purchasing your first Lexus and were able to make the overall experience at our dealership excellent. If you ever need help with your vehicle, feel free to give us a call here at Lexus San Diego.

June 01, 2022

Excellent service, quick and attentive. My vehicle was literally in and out in no time! More

by gerryboy619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 03, 2022 -

Lexus San Diego responded

Our team here at Lexus San Diego knows how important our customer's time is so we strive to work efficiently to complete the work needed for your safe travels. It is great to see that you received an excellent, quick and attentive visit. We hope to provide the same experience in the future.

May 31, 2022

Kegan is my consultant service and he’s professional and very friendly. I am very satisfied with my service and I would like to recommend for anyone to go there. More

by C prak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Jun 01, 2022 -

Lexus San Diego responded

We are thrilled to earn this rating because you had a warm visit with Lexus San Diego. We are truly grateful to you for commenting with this kind review for us online. Thank you for being a valued customer.

May 30, 2022

I really liked that he knows the service needed and he goes above and beyond to keep informed with details He try’s to help me understand procedures that my limited brain can’t process. More

by Yb2doula@sbcglobal.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 31, 2022 -

Lexus San Diego responded

Hi! All of us are glad to know that you had such a marvelous service encounter with Lexus San Diego. I am very grateful to you for sharing this great review online here on DealerRater. Thank you for your patronage.

May 29, 2022

Brought car in for basic service with synthetic oil change in the morning and within a couple hours my car was ready. I also did the loaner car and it’s always a nice ride when using the latest Lexus c More

by kimmkaaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Cain
Report | Print
May 31, 2022 -

Lexus San Diego responded

Hello, At Lexus San Diego our main priority is always our customer's satisfaction, and we're pleased to know that our Service Team was so accommodating. We're proud to read such kind words from one of our valued customers!

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