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Lexus San Diego

San Diego, CA

4.9
1,305 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,305 Reviews of Lexus San Diego

December 22, 2022

I did not wait long after I dropped off my car to be seen by my service advisor. Good service.. More

by Sallyjabinal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lili
Report | Print
Dec 22, 2022 -

Lexus San Diego responded

Hi, thank you for taking the time to leave a 5-star review for us at Lexus San Diego. We're happy we could meet your expectations! Our team is available should you require any extra help.

December 21, 2022

Michael Cain and his team were awesome! They have all been so professional and attentive to the service needs of their customers More

by marvinrcasanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Dec 21, 2022 -

Lexus San Diego responded

Thank you for making us a part of your day, Marvin. Your positive rating is much appreciated. Stop by and see us at Lexus San Diego if you need anything else down the road.

December 21, 2022

Fast and easy, Deanna and Sadeer made the process quick and easy and made it faster to get back home and enjoy my new car. More

by Miguel A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah, Deanna Kehler, Dan Lewis
Report | Print
Dec 21, 2022 -

Lexus San Diego responded

Thank you for giving us 5 stars, Miguel. We hope that your experience at Lexus of San Diego was pleasant and successful.

December 20, 2022

Nice facility and everyone I encountered was knowledgeable, pleasant and helpful. Online appointment booking, video update of vehicle inspection, and docusign made the whole experience surprisin More

by Happy RX350 owner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Dec 20, 2022 -

Lexus San Diego responded

It sounds like you had a very efficient five-star experience with our Service Team. That's exactly what we like to learn. Thank you for bringing your Lexus RX 350 to us at Lexus San Diego and we hope you continue to choose us for your automotive needs. Take care.

December 18, 2022

FANTASTIC FANTASTIC! Your dealership is the BEST out of all the rest! Thank you for all you do! Merry Christmas🎄 More

by Billigriffin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon, Sean Weaver
Report | Print
Dec 19, 2022 -

Lexus San Diego responded

Hello, thank you for the uplifting and kind review. We appreciate you choosing us here at Lexus San Diego, and we hope you have a great day.

December 18, 2022

As usual, Lexus San Diego exceeded expectations. .. The SUV was ready ahead of schedule. Very Satisfied. More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Michael Cain
Report | Print
Dec 19, 2022 -

Lexus San Diego responded

Hi, we're so glad that our team was able to go above and beyond your expectations. Thank you for the perfect review and please let us know if there is anything else we can do for you here at Lexus San Diego. We are more than happy to help.

December 17, 2022

Dropped of the car for 35k mile check. Everything went smoothly and out of the dealership with a loaner car on record time More

by Domnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Sean Weaver
Report | Print
Dec 19, 2022 -

Lexus San Diego responded

Thank you so much for leaving us this perfect review of your 35k-mile service. We are so glad to know your service was completed in a timely manner, and that our Service Team here at Lexus San Diego made sure to accommodate you by providing you with a loaner vehicle. If your vehicle requires any further assistance, please do not hesitate to reach out to us.

December 16, 2022

I had an unpleasant experience years ago but my experience this time was top notch, from the salesman to the service manager. The level if customer care us above reproach. More

by Luthersm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman, , Sean Weaver
Report | Print
Dec 18, 2022 -

Lexus San Diego responded

Hello! We're so grateful for this positive review. Customer satisfaction is our main goal here at Lexus San Diego, and it pleases us to know that this new experience went smoothly.

December 16, 2022

Prompt and efficient service as always from our customer service agent Krystina Evans. She is the best! More

by sshapiro33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrstina Evans
Report | Print
Dec 17, 2022 -

Lexus San Diego responded

It is thrilling to read that you find our Service Team to be the best! We strive to provide prompt and efficient care to every customer here at Lexus San Diego. Let us know if there is anything else we can assist you with.

December 13, 2022

This dealership went above and beyond to make sure I walked out with the car I wanted. Special thank you to Dennis. Who made this experience as smooth as possible. You’re the best, Dennis! More

by Neveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Dec 15, 2022 -

Lexus San Diego responded

Hi Neveen, thank you for taking the time to leave a positive review for us at Lexus San Diego. We're happy our Sales Department could help you with finding your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you.

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