Back

Lexus San Diego

San Diego, CA

4.9
1,305 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,305 Reviews of Lexus San Diego

January 02, 2023

One of the best experiences I’ve had buying a car. The salesperson was not pushy and they made me feel very comfortable. More

by Kerniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal
Jan 03, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us a five-star review, Kerniel. It brings us joy to know that our Sales Team was helpful and made you feel comfortable during your car-buying experience. Please don't hesitate to reach out to us at Lexus San Diego for any additional assistance.

January 01, 2023

Kegan, Always takes good care of my car, and my husband and trust him. In this day and age it is exceptional service to say that about your representative. More

by belcherjl
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Jan 02, 2023 -

Lexus San Diego responded

Thank you for taking the time to write these kind words regarding our Service Team. We are honored to learn that you are satisfied with the work you continue to receive here at Lexus San Diego. We appreciate this great review and if you require anything else, please do not hesitate to reach out.

Jan 06, 2023 -

belcherjl responded

Kegan always has given my husband and I great services. Always!

January 01, 2023

Service Advisor was awesome. Really listened to the questions we had a bout our vehicle. More

by mercedeswhittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andee
Jan 02, 2023 -

Lexus San Diego responded

Hi, thank you for taking the time to leave a 5-star review for us at Lexus San Diego. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

I have serviced my Lexus ES350 at this dealership for many years. Andy my service writer always looks for any available discount coupons and will accomodate my need for a loaner vehicle or a needed compl More

by rluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jan 02, 2023 -

Lexus San Diego responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your five-star experience with our Service Department. We're glad to learn that you consistently leave Lexus San Diego pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your Lexus ES 350.

December 31, 2022

Every time I come to your dealership I feel like I receive five star service every time. Great job 👍 More

by jseaton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 01, 2023 -

Lexus San Diego responded

Thanks for the great rating and review. Here at Lexus San Diego, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do. Have a great day.

December 30, 2022

My consultant was Kagan and he was great. He was receptive to my requests, very friendly and not pushy at all. I received a video report on my car and that was awesome! Never had that kind of More

by Dhana.remot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kagan
Dec 31, 2022 -

Lexus San Diego responded

Thanks for taking the time to leave a great rating, Dhana. We are glad you're happy with the video report and hope to see you again at Lexus San Diego.

December 30, 2022

The service adviser is very flexible, friendly and carrs for customers satisfaction also the staff is very friendly More

by Lchairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor solis and Marcos Martinez are very friendly and knowledgeable , Sean Weaver
Dec 30, 2022 -

Lexus San Diego responded

Greetings, we will make sure to share this wonderful review with everyone here at Lexus San Diego. Thank you for taking the time to share your positive review and give us five stars. Come back and visit us anytime, we'll be glad to assist. Have a great day.

December 29, 2022

Great customer service. My service advisor Andy A. Is fantastic. He is always there to answer any questions or concerns. I even received a short video of the cars servi More

by ursca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Dec 30, 2022 -

Lexus San Diego responded

We are ecstatic to learn you are satisfied with Lexus San Diego from the fantastic customer service to all questions being answered accordingly to receiving a short and knowledgeable video! We appreciate your time and business with us and welcome you with open doors anytime. Safe travels.

December 29, 2022

Great product, knowledgeable staff and very customer service oriented. A pleasure doing business with which I have since 2002 when I bought my IS300 and now my Ux250H! More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Never met Michael, the manager
Dec 30, 2022 -

Lexus San Diego responded

Thank you for taking time to give us a 5-star review, Julie. Congratulations on your new Ux25OH! If you have any further questions, be sure to contact us. The Sales Department of Lexus San Diego is always happy to help.

December 28, 2022

Andy is a great customer service rep understands what I need and is extremely knowledgeable and trustworthy Very reliable More

by Sgly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Arments
Dec 29, 2022 -

Lexus San Diego responded

Hello, thank you for the great review and rating for us and our team member here at Lexus San Diego. We hope you have a fantastic rest of your day.

...
37
...