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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

November 14, 2020

This was our first Lexus. Dennis was extremely helpful. He took his time with us. He and the rest of the staff were professional and courteous. We did not feel pressured to purchase a car but we did buy on More

by AnnsCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel, Denny Swaim, Sean Weaver
November 13, 2020

It was my first time at Lexus of San Diego and my first Lexus Purchase. Alvin was magnificent and the assistance received from other departments was great! I recommend this Dealership and hope to purchase More

by fernandalamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin and I forgot her name but the nice lady that I signed the papers and has a cute dog., Sean Weaver
November 09, 2020

I would like to thank the following personnel:Mr Frank I would like to thank the following personnel: Mr Frank Pierce, Mr Dennis Gurel and Ms Deanna Kehler, for their help and their professionalism in pro More

by Jesse Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Dennis Gurel and company
Nov 10, 2020 -

Lexus San Diego responded

Jesse, thank you for taking the time to write a review! We're glad to hear Frank, and Dennis and Deanna went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2021 Lexus NX 300 Hybrid! We are looking forward to taking care of any of your auto needs for years to come!

November 07, 2020

Great service experience in large part due to Michael Caine. He does a superb job of answering all my questions, keeping me informed of what’s happening, and overall does a great job More

by Louis Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Nov 08, 2020 -

Lexus San Diego responded

Thank you for the excellent review, Louis! We are happy to see that Michael's knowledge and communicative service answered all your questions so satisfactorily. We can't wait to let him know how pleased you are. If there is anything else we can do for you, don't hesitate to let us know.

November 06, 2020

Very respectful to customers. Listens to what you say,then finds solution. Fast service, polite staff. Might be a slight higher in price but well worth the piece of mind that it is done correctly the More

by radiofun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Nov 06, 2020 -

Lexus San Diego responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

November 04, 2020

We had a great experience from start to finish! Frank the manager is Awsome and Joey our sales manager was great too! We’ll be back! More

by Cecenfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 05, 2020 -

Lexus San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and with the help of our team, especially Frank and Joey. We hope that you will continue to visit us!

November 03, 2020

Customer service was excellent from time of drop off to pick up time. We were updated of the service needed and expected time of completion. More

by Loral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Nov 04, 2020 -

Lexus San Diego responded

Loral, Thank you for taking a moment of your day to share your positive feedback for the team. We welcome you again for any future automotive needs!

November 01, 2020

I like the service I get from Andy. He is honest and I respect his advice. I’m retired and drive an older RX 350. He helps me decide on how to keep it running well I appreciate his help More

by cjvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Nov 02, 2020 -

Lexus San Diego responded

Cj, thank you for taking the time to share your excellent service experience with Andy! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 30, 2020

I thought the customer service was great and I enjoyed the friendly atmosphere. However, I realized that I did not get the kick sensor to open up the trunk and then realized today that the RX 350 L is on More

by TwinMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pierce
October 30, 2020

Maintenance was excellent. However, Windshield was not cleaned, rubber mat from the back seat floor was on the back seat and interior wasn’t vacuumed. More

by fmfrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
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