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Lexus San Diego

San Diego, CA

4.9
1,305 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,305 Reviews of Lexus San Diego

March 23, 2021

Andy Armenia was very professional, friendly and knowledgeable. He knew what services my car needed. He always provides excellent customer service in last 7 years More

by marykaren6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Mar 24, 2021 -

Lexus San Diego responded

Mary, Thank you for the five-star review! We are delighted to hear Andy from our Service Department is always there to assist you. We appreciate your loyal business.

March 20, 2021

Great customer service & great sales man Nevil. I’m don’t have anything to elaborate on ... just want to submit this you go for a walk now. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevil, Sean Weaver
Mar 22, 2021 -

Lexus San Diego responded

Thank you for sharing this, Sherry! We're so happy to have helped you out. See you again next time!

March 20, 2021

Lexus SD’s GM sent enticing incentives in advance of lease end. Bill Patris worked with ease to bring us a favorable deal on a new RX350 lease. Unbeatable pricing, selection and a very comfortable exper More

by R Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patris (sales rep) and Danny Swaim
Mar 22, 2021 -

Lexus San Diego responded

Congratulations on the lease of your Lexus RX 350! We're super happy to know you had such a comfortable time. Feel free to reach out if we can do anything else!

March 19, 2021

Ronald de la Cruz was terrific,as usual, helping me get my Lexus check up. Efficient job and get you in and out so quickly More

by alice_rafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Dela Cruz
Mar 19, 2021 -

Lexus San Diego responded

Hello, thanks for the great feedback for Ronald! It was a pleasure working with you and your vehicle. We hope to work with you again in the future.

March 17, 2021

All good except two. Things why give me an appointment and take three days for 10000 mile service on new car? Second new car has persistent squeak very annoying and distracting now I and passengers hear More

by Davelehsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service writer to busy, Sean Weaver
Mar 18, 2021 -

Lexus San Diego responded

Hello, I appreciate your feedback regarding your service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at fpierce@penskeautomotive.com. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

March 15, 2021

Excellent customer service from Marco Martinez. He was attentive, addressed all my questions and was very responsive. My vehicle was repaired to my satisfaction. I’ve been a customer for eleven years and More

by HP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Mar 17, 2021 -

Lexus San Diego responded

That's great to see! We are thrilled that Marco's exceptional service has earned your loyal business and your recommendation. If Lexus San Diego can do anything else for you, please be sure to let us know.

March 15, 2021

The service in this Dealer is great! It’s first time for me to rent a car which is so convenient. I really appreciate the service. Thanks! More

by Yan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero, Sean Weaver
Mar 15, 2021 -

Lexus San Diego responded

Thank you for giving us five stars for our great service. We're glad you were able to rent a car conveniently. Thank you for your business here at Lexus San Diego.

March 14, 2021

Absolutely the best service I’ve ever had from a Lexus dealer and I’ve owned well over 10 Lexus cars! Christina was delightful and informative. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 15, 2021 -

Lexus San Diego responded

Wow, thank you for the high compliment! We are honored to earn your business, and appreciate your sharing your experience here on DealerRater about the best service you've ever had from a Lexus dealer here at Lexus San Diego.

March 14, 2021

My experience has always been the best at Lexus San Diego. This time was no exception. Keegan did a great job! My experience was excellent. Thank you! More

by D Sparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Mar 14, 2021 -

Lexus San Diego responded

We are so glad to hear your experience at Lexus San Diego is always excellent! Thank you for taking the time to mention Keegan; we will be sure to pass along your kind comments to him and the rest of our team. We look forward to doing business with you again!

March 13, 2021

It was excellent service every time I visit...friendly/ courteous staff...got a car wash and fill up my gas...to all staff stay safe More

by feeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon/ service department , Sean Weaver
Mar 14, 2021 -

Lexus San Diego responded

Thank you for visiting Lexus San Diego. We are happy to know that you enjoyed friendly and courteous service. We look forward to working with you again.

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