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Lexus San Diego
San Diego, CA
1,305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,305 Reviews of Lexus San Diego
April 17, 2021
My service manager Michael Cain went to all extremes to take care of us. Could not ask for any better service, that is why we actually go to this dealership. Howie & Lois take care of us. Could not ask for any better service, that is why we actually go to this dealership. Howie & Lois More
by sterntelluride
Employees Worked With
Michael Cain
April 17, 2021
I bring my Lexus in every 5,000 miles for service. I always ask for Andy Amenta. He is courteous, efficient and professional and my experience is quick and easy. My loaner car is ready to go and my own always ask for Andy Amenta. He is courteous, efficient and professional and my experience is quick and easy. My loaner car is ready to go and my own car is always ready when promised and all issues are addressed. More
by Claudia F
Employees Worked With
Andy Amenta
April 15, 2021
IFor a Lexus dealership which charges a ridiculous amount for maintenance, the facility is remarkably short of creature comforts. No practical tables or workstations for business people. Coffee machine bro for maintenance, the facility is remarkably short of creature comforts. No practical tables or workstations for business people. Coffee machine broken. No food or snacks of any kind. I know Covid restricts amenities, but my Ford dealership is head and shoulders above them. Also, 2+ hours for an oil change while I wait is crazy. On the plus side the people are very friendly people. Loaner cars available. Good text alerts. Good car wash. More
by jbartlet12
Employees Worked With
Sean Weaver
April 14, 2021
Great service as usual! Michael Cain always attentive and efficient! Always appreciate use of a loaner. Without that service would not be able to have my car serviced so far from home. efficient! Always appreciate use of a loaner. Without that service would not be able to have my car serviced so far from home. More
by cdkatayama
Employees Worked With
Michael Cain
April 14, 2021
Trusted and expeditious service! Don’t go anywhere else. Thank you for the courtesy vehicle! Nothing hidden. Great weekend hours. I will go back. Thanks Thank you for the courtesy vehicle! Nothing hidden. Great weekend hours. I will go back. Thanks More
by Rodeldiv
Employees Worked With
Sean Weaver
April 07, 2021
Been going over their over 24 years. Hade problem with price of headlight Bulb way over charged but pushed back and got it resolved!! Told them 128.00 for replacement of light bulb was price gauging! price of headlight Bulb way over charged but pushed back and got it resolved!! Told them 128.00 for replacement of light bulb was price gauging! More
by dbaker0526
Employees Worked With
Sean Weaver
April 07, 2021
Service here is awesome. Everything about the entire process went smoothly, just how it’s been in past. Our service advisor, Andy, is great. Everyone at Lexus San Diego is genuinely friendly! process went smoothly, just how it’s been in past. Our service advisor, Andy, is great. Everyone at Lexus San Diego is genuinely friendly! More
by KNEPPER
Employees Worked With
Andy
April 06, 2021
Michael Cain is awesome. If there are things going wrong on your car he advises you and also gives a couple suggestions on how to get repairs. There is no pushing to get things done at once and respects you on your car he advises you and also gives a couple suggestions on how to get repairs. There is no pushing to get things done at once and respects your decisions. Thank you More
by Ivar
Employees Worked With
Sean Weaver
April 06, 2021
I did not have to wait long in line when I drive up for my 9 am appointment. Was greeted, auto inspection and waited in car for Lili Puente. Conferenced with Lili and agreed on planned service. Picked up my 9 am appointment. Was greeted, auto inspection and waited in car for Lili Puente. Conferenced with Lili and agreed on planned service. Picked up reserved loaner and headed home. . More
by cmathie7@yahoo.com
Employees Worked With
Lili Puente
April 02, 2021
I had a great experience! Danny Swaim is always so friendly and helpful. Michael Cain made sure that I was pleased with the service on my vehicle after there was a mix up in the service I requested. I friendly and helpful. Michael Cain made sure that I was pleased with the service on my vehicle after there was a mix up in the service I requested. I am very happy with the customer service at this dealership and will be referring my friends and family. More
by kleon
Employees Worked With
Danny Swaim, Michael Cain
