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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews

1,224 Reviews of Lexus Of Sarasota - Service Center

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November 14, 2022

What happened! Disorganized not the normal high quality customer service. Very disappointing. Got charged for something I told them had been replaced a few days ea More

by WENDYDOWLING
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Eldridge
November 14, 2022

good service ------ provided a loaner ----- length of service was very good and communication also ---- this is an excellent dealership More

by LADSAND79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Very professional, helpful and courteous. Received prompt service. Tim had to locate a new tire for my 2021 ES350 as the damaged tire was discontinued . He was able to get a 2022 ES350 loa More

by CAP310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
November 13, 2022

Great experience, service advisor was a true professional. Looking forward to my next visit. Thanks More

by JAGUARMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
November 13, 2022

EXCELLENT, EXCELLENT STAFF & customer service from Tony picking up my car to everyone else. I tell everyone about your dealership . More

by EZELLER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wagner
November 13, 2022

We were able to change our appointment from Thursday to Friday because of the storm. I really appreciated that because we are taking a long trip Monday. As always professional service. Thank you. More

by WILLIAMFULGINITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Sarasota dealer is the best and the town I lose a lot from another the dealer I love it the way then taker people one love for this company Lexus number #1 good djob 100%. More

by marieherlange2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray, Frank Justin, Brian Wagner
November 12, 2022

My business career has allowed me to live in cities, from Las Vegas, Cleveland, Boston, Washington DC, and Birmingham. In the course of my stay in these cities, I have had my Lexus serviced at these dealersh More

by ELBA34238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Losey
November 12, 2022

Roberto Castrodad, at Lexus of Sarasota, has been the best service advisor I have ever had of any Lexus Service Department. More

by BONEBIZ007
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
November 11, 2022

Always a great experience at Lexus of Sarasota with Jason Peters. I always feel he is looking out for me! More

by HEATHER.ALTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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