1,224 Reviews of Lexus Of Sarasota - Service Center
Very courteous, efficient. Too many sales reps hanging around. Work was done in time quoted Too many sales reps hanging around. Work was done in time quoted More
Lisa was incorrect on several counts regarding my vehicle. She was rude and inconvenienced by my scheduled appointment…or so it seemed. Do not assign me her in the future. We have been with Lexus f vehicle. She was rude and inconvenienced by my scheduled appointment…or so it seemed. Do not assign me her in the future. We have been with Lexus for over 20 years. Have always been satisfied up to this point. More
Always a wonderful experience at Lexus of Sarasota. Jason is best-- professional, friendly, courteous. Highly recommend! Jason is best-- professional, friendly, courteous. Highly recommend! More
It is difficult to get an appointment. Some of the outside staff seem like they don't want to be there. Roberto is very professional and caring. Some of the outside staff seem like they don't want to be there. Roberto is very professional and caring. More
I’ve been coming to dealership for 15 years and have been very satisfied with the work performed and the sales and service advisor. However, I noticed lately that the prices have increased in excess of nor very satisfied with the work performed and the sales and service advisor. However, I noticed lately that the prices have increased in excess of normal inflation. I’ve also noticed it’s more difficult to get someone to answer the main phone line. Please take these criticisms in the spirit of looking to improve your overall customer satisfaction. More
First encounter with the new dealership. It went very well. Nice to see they have kept the same employees and brought Deb back. It went very well. Nice to see they have kept the same employees and brought Deb back. More
Happy with the service. I know the Consultant who helped me was not a regular employee at Lexus but he was very smart and updated me with the outcome. Thanks I know the Consultant who helped me was not a regular employee at Lexus but he was very smart and updated me with the outcome. Thanks More
I went into Lexus on very short notice with a tire that was losing air. The staff responded to my issue quickly and efficiently - as it turned out my flat could not be repaired but the tire was replaced b was losing air. The staff responded to my issue quickly and efficiently - as it turned out my flat could not be repaired but the tire was replaced by Lexus at no charge since I had purchased it there 1-1/2 years prior. Great service! More