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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,219 Reviews

1,219 Reviews of Lexus Of Sarasota - Service Center

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May 21, 2023

Very comfortable atmosphere. Friendly staff with the focus on efficiency. The customer is made to feel special. More

by Lpropps@tampabay.rr.com
Recommend Dealer
Yes
Employees Worked With
Roberto
May 27, 2023 -

Lexus Of Sarasota responded

Our goal is to always make our guest feel comfortable and appreciated, I am so glad we were able to achieve this with you. Thank you for choosing Lexus of Sarasota!

May 21, 2023

Always a great experience. The crew at Sarasota Lexus never disappoint. From the moment I’m greeted to the moment that my car is completed. More

by ed.acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 20, 2023

I am very high on Jason. Has taken care for years and I couldn’t ask for more. Service is find. Sales, I have not had as good of an experience. I’m looking at trading my More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Jack, I appreciate you taking your time to provide us with feedback on your recent visit to our dealership, and drawing attention to areas we can improve. We want each time you come in to be seamless, and I am disappointed that was not the case with your recent sales experience. If there is anything we can do to further assist you, please let me know. Thank you again! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 20, 2023

Effective quick service ……a a a a a a a a a a a a a w w w s More

by Corney.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Impossible to get anyone on the phone and constantly go to voicemail. Need more loaner cars to offer. More

by MATTHEW06413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 25, 2023 -

Lexus Of Sarasota responded

Matthew, I appreciate you taking your time to provide us with feedback on your recent visit to our dealership, and drawing attention to areas we can improve. I apologize our recent service to you has been less than stellar, I hope we can better serve you in the future as we continue strive for improvement. If there is anything I can do to further assist you, please let me know. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 20, 2023

very busy place, the oil change I got took a little longer than last time, but everyone I was around was working hard, nice and positive- very satisfied SC More

by Stevechase430
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
May 25, 2023 -

Lexus Of Sarasota responded

Steve, thank you for your continued support of Lexus of Sarasota! We appreciate loyal customers like you, I hope we can continue to improve and provide you with even better service in the future!

May 20, 2023

Extremely professional and helpful Check in was great they got me in right away and Tim's service was extremely exceptional More

by CAVALIERZ4
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for the excellent feedback!

May 19, 2023

Jason goes above and beyond for his customers. Everyone goes away happy. You know when you have a problem that Jason will take care of you. More

by MARLENEAJACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keyso
May 25, 2023 -

Lexus Of Sarasota responded

Jason is always taking excellent care of his guests; it is great to hear this feedback from another satisfied customer. Thank you for choosing Lexus of Sarasota, we appreciate you!

May 19, 2023

Service Tech Roberto went above and beyond! He personally took care of accessing a loaner car when my time was severely limited. More

by JOSEPHBABR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Joseph, thank you for providing us with such positive feedback. I am so glad you had a seamless service visit with us, we look forward to working with you again! Thank you!

May 19, 2023

I’ve worked with Jason for several years. He is a conscientious professional, personable and serious about his job. He is one of the reasons I keep coming back. More

by RONKFOCHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota! We appreciate our loyal customers like you!

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