Lexus Of Sarasota - Service Center

Great experience. I like the short video that showed and explained what work needed to be completed. I like the short video that showed and explained what work needed to be completed. More

Tim was great and the service I got was exactly what I asked for, but I had to wait 30 min to drop off my vehicle for service. asked for, but I had to wait 30 min to drop off my vehicle for service. More

Since a routine service at 5500 miles, my gas gauge has been faulty. I went 188 miles and when I tried to put gas in the car, it only allowed me to add 2gallons. This suggests I was getting 94 miles to t been faulty. I went 188 miles and when I tried to put gas in the car, it only allowed me to add 2gallons. This suggests I was getting 94 miles to the gallon which is impossible. I called when this happened and was told to bring the car in. When I got there last Saturday, they wouldn’t even look at my car. Then I called last Minday to schedule a service and was scheduled for 3:49 that day. They ran it through the computer and said it was fine. No one would believe me when I said it wasn’t or could explain the gas mileage I got. So I am driving a car that will probably strand me somewhere. More

Staff was polite, courteous and professional. They happily answered any questions that I asked. Service was done in a timely fashion. They happily answered any questions that I asked. Service was done in a timely fashion. More

I've owned lexus since 1990. Jason is the BEST. Car washes could be improved. Jason is the BEST. Car washes could be improved. More

Debbie was great to work with. She was professional and explained everything thoroughly. Also very personable. All of the staff we encountered were pleasant and helpful from the d She was professional and explained everything thoroughly. Also very personable. All of the staff we encountered were pleasant and helpful from the driver as we entered to the receptionist as we checked out after service was complete. More

Jason was efficient, courteous, and pleasant to deal with during my last warranty check up. The video from the service department was informative. during my last warranty check up. The video from the service department was informative. More

Polite, professional, prompt service. The work quality appears to be perfect. I highly recommend this dealership. The work quality appears to be perfect. I highly recommend this dealership. More

The service at Sarasota Lexus was excellent. I resent the fact that, if after given five stars that you expect me to write a minimum of 15 words. Period. I resent the fact that, if after given five stars that you expect me to write a minimum of 15 words. Period. More

Efficient, customer friendly and focused, service reps prepared to answer questions or find answers, always willing to help. prepared to answer questions or find answers, always willing to help. More