1,220 Reviews of Lexus Of Sarasota - Service Center
I take both our vehicles to Lexus of Sarasota. Outstanding personnel and the best service. Outstanding personnel and the best service. More
The appointment went very smoothly and tha car was actually ready before the time that was promised. actually ready before the time that was promised. More
Excellent people, always great to deal with. Richard in service was very knowledgeable of Lexus products and had good sense of humor. Not to mention I have purchased 16 Lexus vehicles not all fr Richard in service was very knowledgeable of Lexus products and had good sense of humor. Not to mention I have purchased 16 Lexus vehicles not all from Wilde, New and used. As far as I am concerned, best in market. I will continue to service and buy from Lexus. Walk in a Gm service department. Nothing covered and always in shop. I have only done maintenance on every Lexus I have owned. Unbelievable reliability. More
Very pleasant experience. Everyone we encountered at the dealership was friendly and helpful. I recommend Lexus of Sarasota Everyone we encountered at the dealership was friendly and helpful. I recommend Lexus of Sarasota More
Roberto Castrodad was my Advisor. He was EXCELLENT. A lot of times in the past, I have had issues with feeling like my car wasn’t handled with care and not the best customer service- He was EXCELLENT. A lot of times in the past, I have had issues with feeling like my car wasn’t handled with care and not the best customer service- that changed when my Lexus had a unforseen issue with the Ebrake. I brought the car in and within less than 30 minutes, I was in a loaner, warranty confirmed and advised on next steps and a plan. He checked in with me through the time they had my car to make sure I knew what was going on and very quickly responsive to me when I had questions about anything. I’m VERY impressed with the customer service that he showed me and my car feels great again. My Lexus and I thank you for the time and service you provided us. Customer for life. More
Extremely friendly and very accommodating. A new service that was extremely helpful was their use of making a video of my tire to show the problem. A new service that was extremely helpful was their use of making a video of my tire to show the problem. More
As long as Grant and Jason are at Lexus, I will be too! Excellent customer service!! Grant and Jason are very knowledgeable, competent and professional! I will continue to purchase my cars from GRANT Gaug Excellent customer service!! Grant and Jason are very knowledgeable, competent and professional! I will continue to purchase my cars from GRANT Gaugler now and in the future. More