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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,220 Reviews

1,220 Reviews of Lexus Of Sarasota - Service Center

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December 28, 2022

My visit was an emergency, my battery had died , we were able to charge it up over night and next morning, to Lexus . They only issue I had was they need to go through a whole process to make sure my batter More

by BRUCE.ELLSWORTH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Professional, courteous and competent. Comfortable facilities. Staff was very friendly and did their best to make the experience a good one. More

by RUSSROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Roberto Castrodad
December 28, 2022

The repair service was fine and my advisor was attentive but the Lexus facility had no heat. More

by STOWNSEND53
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
December 27, 2022

People were very thoughtful and everything was working fine on my car. There is a comfortable waiting room with refreshments More

by GINGEROV5
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
December 26, 2022

Great attitudes throughout the dealership, Lisa did a great job , explaining what to expect and the time of service. More

by JHARBOTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

My car tire had a visible nail in it so I stopped by and Kelly had the tire repaired …thank you More

by BYRON_HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
December 25, 2022

Very unimpressed with the phone system and the method to contact the service department. It took 4 phone calls to get a response from a person. More

by MGSIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Easy to make an appointment online. Personalized service. Pleasant waiting area with coffee! Efficiently in and out… More

by ronhenry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
December 25, 2022

Very customer friendly; excellent work ,Jason keeps in touch; good video showing necessary work to be done More

by BRENDASL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

The car was repaired in a timely and competent manner. All is well that ends well. More

by COFFEENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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