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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,222 Reviews
Call Service Center (941) 924-3040

1,222 Reviews of Lexus Of Sarasota - Service Center

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May 22, 2023

Very professional and polite. Pleasant environment while waiting for service to be completed. Everyone is super friendly. More

by JOHNRYEAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023

Very professional, it is great having a service manager who knows me and my cars More

by ED.GAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Ed, thank you for the excellent review! We appreciate you.

May 22, 2023

I Don't understand what you need to know about my visit. I believe it was an oil Change, and I think I Had the windshield wipers changed. All went well More

by waippersbach
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peters
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May 22, 2023

No Don't serve cookies before noon. Bring back bagels every day not just Saturday Bye More

by skstraus
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with feedback on your experience with Lexus of Sarasota.

May 22, 2023

Service was good. I would have liked to book a loaner car online when I booked my service. It only gave me the choice of paying for a rental. I worked out getting a More

by MMICALLEF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We are always looking to improve and that would not be possible without guest like you, we appreciate you!

May 22, 2023

Service has been awesome so far. My last review here was after a difficult experience on the sales side and only 1 star . They've stepped up their game.. I'll give them a shot ne More

by Dlawson9430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gruendl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota. I am disappointed to hear you had a difficult experience with our sales department, I hope we continue to improve and provide even better service in your future visits. We appreciate you!

May 21, 2023

Always a great experience. The crew at Sarasota Lexus never disappoint. From the moment I’m greeted to the moment that my car is completed. More

by ed.acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
Report | Print
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 21, 2023

First service at this location. Everything went smoothly and I was out even before the arranged time. More

by DALTSHULSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus Of Sarasota responded

Welcome to Lexus of Sarasota, I am so glad we were able to provide a great first experience with our dealership. We look forward to servicing you in the future. Thank you!

May 21, 2023

Jason Lewis is exceptional he has helped me with an order for a body panel that I had waited on for over 6 months More

by CLOEWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all gone unfortunately
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for your patience, we are happy it all worked out! We appreciate loyal customers like you.

May 21, 2023

Joey very professional and helpful. Front desk also. Car done on time and cleaned. Excellent More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
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May 25, 2023 -

Lexus Of Sarasota responded

We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

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