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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,228 Reviews

1,228 Reviews of Lexus Of Sarasota - Service Center

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May 22, 2023

Service was good. I would have liked to book a loaner car online when I booked my service. It only gave me the choice of paying for a rental. I worked out getting a More

by MMICALLEF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We are always looking to improve and that would not be possible without guest like you, we appreciate you!

May 22, 2023

Service has been awesome so far. My last review here was after a difficult experience on the sales side and only 1 star . They've stepped up their game.. I'll give them a shot ne More

by Dlawson9430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gruendl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota. I am disappointed to hear you had a difficult experience with our sales department, I hope we continue to improve and provide even better service in your future visits. We appreciate you!

May 22, 2023

Jason is great. Really disappointed in the change of charging to pick up vehicle valet service it is very hard with our schedule to bring the vehicle out and that wa More

by KBLANTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We appreciate your business and hope we can continue to improve your experience in future visits. We appreciate you!

May 22, 2023

I Don't understand what you need to know about my visit. I believe it was an oil Change, and I think I Had the windshield wipers changed. All went well More

by waippersbach
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peters
May 22, 2023

Lexus is knowledgeable about my car. After dealing with Jason Peters for many (approx. 15 years) car repairs. I know he honerably represents Sarasota Lexus and me. More

by JWINK222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for being such a loyal customer with Lexus of Sarasota! We can not thank loyal customers like you enough. We hope to keep up the excellent service for 15 more years, thank you!

May 22, 2023

Excellent, completed work on time as committed to, as original promised. Car wash washed and cleaned when returned. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Paul, thank you for choosing Lexus of Sarasota and taking the time to leave us a great review!

May 22, 2023

Courteous and professional, they have serviced my wife’s and my cars since 1998. I trust the quality of their work. More

by HANKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Wow, thank you for choosing Lexus of Sarasota time and time again! We would not be successful if it wasn't for loyal customers like you. We really appreciate you and will work to uphold this level of excellence for all your future services.

May 22, 2023

Very professional and polite. Pleasant environment while waiting for service to be completed. Everyone is super friendly. More

by JOHNRYEAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Jason Peters is the best customer service person I’ve ever had in over 50 years of owning cars. More

by ALLEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

We are so lucky to have someone as hardworking and personable as Jason Peters on our team. Thank you for choosing Lexus of Sarasota!

May 22, 2023

Very professional, it is great having a service manager who knows me and my cars More

by ED.GAILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Ed, thank you for the excellent review! We appreciate you.

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