1,227 Reviews of Lexus Of Sarasota - Service Center
I really can’t reach the new dealership they old dealership wild Lexus was fantastic. I have purchased six Lexuses from them and then involved in selling 14 other Lexuses other people. Would like to dealership wild Lexus was fantastic. I have purchased six Lexuses from them and then involved in selling 14 other Lexuses other people. Would like to see the relationship continue. More
Pleasant staff and provides info. Know more what to ask about to learn your car. Know more what to ask about to learn your car. More
I arrived at 10:00 for a scheduled appt for an oil change and tire rotation. Waited 2 1/2 hours before receiving a video of additional services my car needed. I was assigned Roberto Castrodad as my advisor. and tire rotation. Waited 2 1/2 hours before receiving a video of additional services my car needed. I was assigned Roberto Castrodad as my advisor. Thirty min after receiving the video I went looking for Roberto to discuss my car and their recommendations and found out he had left for lunch. A woman came and checked me out confirming Roberto had forgotten me. When I asked about the recommended extra services needed, she said they were not essential at this time. However on my paperwork it states I declined the recommended services. Very concerning. Was extremely disappointed in the service I was provided. More
Jason Peters was efficient and pleasant. He accommodated my needs for new tires. He was courteous and personable. He accommodated my needs for new tires. He was courteous and personable. More
Have always been very happy with the dealership and especially Jason Peters my Adviser!! He has always been so helpful especially Jason Peters my Adviser!! He has always been so helpful More
Work was done on time as promised. I did have a billing question that has gone unanswered. I did have a billing question that has gone unanswered. More
The service department is always great. I was a bit co corned after the sale but all is great. I was a bit co corned after the sale but all is great. More
Very professional and efficient. Easy to make appointment and not stressful. Car always clean when you get it back. All procedures and charges explained. Easy to make appointment and not stressful. Car always clean when you get it back. All procedures and charges explained. More