Lexus Of Sarasota - Service Center

Jason was terrific. Service acceptable but car used to he washed and vacuumed and if it was done it wasn’t done well Service acceptable but car used to he washed and vacuumed and if it was done it wasn’t done well More

As always I was treated as if I were an important customer…and I like it customer…and I like it More

Their service department, by far, treats the customer as an individual, not just a number. an individual, not just a number. More

I really can’t reach the new dealership they old dealership wild Lexus was fantastic. I have purchased six Lexuses from them and then involved in selling 14 other Lexuses other people. Would like to dealership wild Lexus was fantastic. I have purchased six Lexuses from them and then involved in selling 14 other Lexuses other people. Would like to see the relationship continue. More

There definitely is a personal touch. This site provides excellent customer service. Great experience. See you next time. This site provides excellent customer service. Great experience. See you next time. More

I arrived at 10:00 for a scheduled appt for an oil change and tire rotation. Waited 2 1/2 hours before receiving a video of additional services my car needed. I was assigned Roberto Castrodad as my advisor. and tire rotation. Waited 2 1/2 hours before receiving a video of additional services my car needed. I was assigned Roberto Castrodad as my advisor. Thirty min after receiving the video I went looking for Roberto to discuss my car and their recommendations and found out he had left for lunch. A woman came and checked me out confirming Roberto had forgotten me. When I asked about the recommended extra services needed, she said they were not essential at this time. However on my paperwork it states I declined the recommended services. Very concerning. Was extremely disappointed in the service I was provided. More

Jason Peters was efficient and pleasant. He accommodated my needs for new tires. He was courteous and personable. He accommodated my needs for new tires. He was courteous and personable. More

Pleasant staff and provides info. Know more what to ask about to learn your car. Know more what to ask about to learn your car. More

Have always been very happy with the dealership and especially Jason Peters my Adviser!! He has always been so helpful especially Jason Peters my Adviser!! He has always been so helpful More

Work was done on time as promised. I did have a billing question that has gone unanswered. I did have a billing question that has gone unanswered. More