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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews
Call Service Center (941) 924-3040

1,227 Reviews of Lexus Of Sarasota - Service Center

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January 09, 2023

All my concerns and questions were answered. We were treated with respect. We felt our service manager, Tim, did all he could for us. In comparison to other Lexus dealers, Lexus of Sarasota is w More

by Mktgdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
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January 09, 2023

Service was very prompt. Mr. Philip shirt was very helpful . They changed the battery of our car keys as well . More

by kum2jhawar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip short
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January 09, 2023

I have worked very well with Jason Peters. Would like to continue working with him More

by JWINK2222
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 09, 2023

Everything was done as requested. Tech found legitimate issues during inspection, and the advisors gave a detailed explanation of the implications, but weren't pushy about what to get More

by Yev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
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January 09, 2023

Wait too long. No explanation of services provided. Seemed too busy- trying to get people in and out More

by BONNI_KEEGANS6927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize any of them
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January 09, 2023

I will never purchase from wilde lexus. Cars are great, service sucks. Lied to by Dave in service many times. Call me if you want list. Bradford King More

by MPIBRAD1965@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All allies to service , mainly David servi, Chris Carter
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January 08, 2023

Excellent service and knowledgeable staffing. Pleasant surroundings while you wait. Enem provided coffee and cookies. More

by Onebaldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 08, 2023

Have been been very satisfied with the service. Jason Peters does a very outstanding service More

by SAMURSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 08, 2023

Horrible wait time, 3 hours is not acceptable for tire rotation and inspection. We made an appointment and should not have had to wait that long. More

by Kevans0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Millis
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Jan 09, 2023 -

Kevans0916 responded

HORRIBLE wait time, especially when you have a appointment. 3 hours is unexceptable.

January 08, 2023

Professional and friendly service. Hard to beat. I didn’t have an appointment but Phil Short took good care of me. More

by Charlie OReilly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Short.
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