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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews

1,227 Reviews of Lexus Of Sarasota - Service Center

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January 13, 2023

Dealership is perfect and Jason is so attentive. Service as always perfect. Jason even walks me to my car to make sure I’m comfortable in the loaner. I have been very pleased for many many many year More

by GGOLDRATH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Clark
January 13, 2023

Service telephone systennnot upgraded. Do not return phone calls or text. Tried to overcharge without researching original quotes, slow service More

by BARRYDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Castrodad
January 13, 2023

Under new ownership was at first concerned, but now rate them as highly professional and going the extra mile to assure customer satisfaction. More

by ROSENDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Lisa is a tremendous asset to your organization. She is extremely effective in dealing with Customers. More

by PWBJORN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McOmber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

I have always had. Great experience at this dealership. From drop off to pick up everyone is polite and professional! Always satisfied with our service. More

by KMMENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

My advisor Phil Short was extremely professional. He is the advisor I will use from now on. More

by JECON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Short
January 12, 2023

$1,800 but couldn't get inside windshield cleaned even after asking for it to be done. Disappointing. More

by KAFKA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
January 12, 2023

Jason has always been very courteous and professional. Always very helpful and quick to handle our issues More

by SVPDDET102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Dealerships have a well deserved negative image. You could have ‘stuck’ me with unnecessary work and didn’t.. A good experience for a first time customer! More

by MARCHMAZNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Poor communications with customer. Telephone system not updated. Service people never return phone calls. La k of communication between service advisors poor follow up on service issue More

by BARRYDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Castrodad
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