1,220 Reviews of Lexus Of Sarasota - Service Center
Jason has always been very courteous and professional. Always very helpful and quick to handle our issues Always very helpful and quick to handle our issues More
Dealerships have a well deserved negative image. You could have ‘stuck’ me with unnecessary work and didn’t.. A good experience for a first time customer! You could have ‘stuck’ me with unnecessary work and didn’t.. A good experience for a first time customer! More
Poor communications with customer. Telephone system not updated. Service people never return phone calls. La k of communication between service advisors poor follow up on service issue Telephone system not updated. Service people never return phone calls. La k of communication between service advisors poor follow up on service issues. Some attempts to over charge. Overall service and support needs a lot of help and upgrading More
I was treated with courtesy and respect. All of my questions were answered to my satisfaction. All of my questions were answered to my satisfaction. More
Jason got us in helped with what my Lexus needed and explained it with in a understandable explanation. Very friendly and courteous. explained it with in a understandable explanation. Very friendly and courteous. More
I asked for a diagnoses on my car the dealership service center told me it was the right rear wheel bearing and speed sensor that was bad so I picked the car up went home took the old wheel bearing off that center told me it was the right rear wheel bearing and speed sensor that was bad so I picked the car up went home took the old wheel bearing off that was less then 6 months old and put a new one on from auto zone after replacing the parts the lights are still on and no issue is fixed I was charged 106$ for fake information More
Appointments should be met on time. Waited 1/2 hour, then went to service representative. Waited 1/2 hour, then went to service representative. More
Lisa is the best service advisor always willing to go the extra mile to help! extra mile to help! More