Lexus Of Sarasota - Service Center

Lexus of Sarasota is the best dealership I have ever worked with. They consistently provide Outstanding customer service. worked with. They consistently provide Outstanding customer service. More

Jason is an outstanding service representative Very customer oriented You have confidence your car is in good hands customer oriented You have confidence your car is in good hands More

Good workmanship however long wait times after dropping off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week from picking up my car, I received a discount coupon for 20% off workmanship when my total was close to $600. A sizeable amount More

Drop off was easy, wait time was within expectations and communication via text was helpful. communication via text was helpful. More

Love the service that Tom O provided on the sale. He got my car slightly ahead of schedule and took great care in making sure my wife and I were prepared for the road. He got my car slightly ahead of schedule and took great care in making sure my wife and I were prepared for the road. More

Great customer service. Friendly and very helpful. I will become a regular customer at this dealership. Friendly and very helpful. I will become a regular customer at this dealership. More

I got stuck at the Sarasota/Bradenton airport with a dead battery …called Germaine Lexus in Naples and they referred me to you. I called and met Jason and he took care of the problem. He was very nice and p battery …called Germaine Lexus in Naples and they referred me to you. I called and met Jason and he took care of the problem. He was very nice and professional. Thank you so much! More

Dealership was organized, employees were courteous and well trained. Liked it very much that this new dealership has continued the tradition and excellence of the old owners and has seen fit to keep many well trained. Liked it very much that this new dealership has continued the tradition and excellence of the old owners and has seen fit to keep many of the people from the old dealership. Makes it still feel like family! Only concern was with the car wash. Did not do a very good job on the exterior wash but interior was well done. More

Efficient, and you did what you said you were going to do!! Difficult problem, and loaner car was a godsend do!! Difficult problem, and loaner car was a godsend More

There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit! More