Back

Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,222 Reviews

1,222 Reviews of Lexus Of Sarasota - Service Center

Sort by
May 22, 2023

Jason Peters is the best customer service person I’ve ever had in over 50 years of owning cars. More

by ALLEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

We are so lucky to have someone as hardworking and personable as Jason Peters on our team. Thank you for choosing Lexus of Sarasota!

May 22, 2023

Tim, my service coordinator, is the greatest. Very fast and efficient in processing and had a service loaner ready for me. Car was ready to go when I arrived Saturday morning. More

by ROD.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Tim is the greatest! Thank you for your excellent review, we appreciate you!

May 22, 2023

The collision department was great the young lady at the desk and Tony were very professional. Brad also was also very helpful. I would highly recommend the collision dept More

by KHAVERLOCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Brad. The receptionist
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota!

May 22, 2023

It was an unscheduled visit about flat tire and my visit was efficient and under 1 hr More

by pam607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

I am glad we were able to take care of you! Thank you for choosing Lexus of Sarasota.

May 22, 2023

Great service as usual. And communication about recommendations and costs were very prompt and complete. More

by CUSICKPAT
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for the outstanding review!

May 22, 2023

Jason is great. Really disappointed in the change of charging to pick up vehicle valet service it is very hard with our schedule to bring the vehicle out and that wa More

by KBLANTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We appreciate your business and hope we can continue to improve your experience in future visits. We appreciate you!

May 22, 2023

Lexus is knowledgeable about my car. After dealing with Jason Peters for many (approx. 15 years) car repairs. I know he honerably represents Sarasota Lexus and me. More

by JWINK222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for being such a loyal customer with Lexus of Sarasota! We can not thank loyal customers like you enough. We hope to keep up the excellent service for 15 more years, thank you!

May 22, 2023

Courteous and professional, they have serviced my wife’s and my cars since 1998. I trust the quality of their work. More

by HANKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Wow, thank you for choosing Lexus of Sarasota time and time again! We would not be successful if it wasn't for loyal customers like you. We really appreciate you and will work to uphold this level of excellence for all your future services.

May 22, 2023

They don’t check something the I said , idk why I need to go and see what’s going on w my Lexus , I need More

by ROSAMARIAMELERO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide your feedback. If you would like to discuss your concerns further, I am happy to address any concerns you may have. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 22, 2023

Excellent, completed work on time as committed to, as original promised. Car wash washed and cleaned when returned. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Paul, thank you for choosing Lexus of Sarasota and taking the time to leave us a great review!

...
7
...