Lexus Of Sarasota - Service Center

Lisa is very personable and knowledgable. She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complain She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complaints. More

They were extremely helpful with the servicing of my car and very courteous with regard to keeping me informed during the process as to what the charges would be. and very courteous with regard to keeping me informed during the process as to what the charges would be. More

Good analysis and accommodation Polite and careful review of all aspects of the vehicle. Good explanation review of all aspects of the vehicle. Good explanation More

Tim - Very proffesional, knowledgeable, very likeable and easy to know. Known him now for about a year and a half and couldn't imagine taking my car anywhere else - Thank you Tim. easy to know. Known him now for about a year and a half and couldn't imagine taking my car anywhere else - Thank you Tim. More

Great service. And people I recommend this company to everyone who likes the Lexus car. And people I recommend this company to everyone who likes the Lexus car. More

I was disappointed with the line of cars waiting to get into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always res into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always responsive and terrific to work with, More

The dealership is nice but can make efforts to improve the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait ou the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait outside and the good job the people do on my cars. More

Jason is terrific! Always the epitome of a professional! Do not like that the management tacks on unexpected "shop" charges on the final invoice. Need to be transpar Always the epitome of a professional! Do not like that the management tacks on unexpected "shop" charges on the final invoice. Need to be transparent with all charges up front, but better yet, include "shop" charges in the price of your service so there are not misc charges! More

Jason Peters has been my service advisor for several years now. He is always such a pleasure to deal with. He was able to get me in N out in under 2 hours, 5 STARS! years now. He is always such a pleasure to deal with. He was able to get me in N out in under 2 hours, 5 STARS! More

My windshield washer was not working and they found the issue and repaired it while I waited. My service representative kept me informed through the entire process. issue and repaired it while I waited. My service representative kept me informed through the entire process. More