Lexus Of Sarasota - Service Center

I needed an oil change after driving down from Ohio. The Service Center scheduled it when an opening was available. Service reps were professional and the waiting area was pleasant. Fresh coffee and coo The Service Center scheduled it when an opening was available. Service reps were professional and the waiting area was pleasant. Fresh coffee and cookies were a pleasant convenience. The facility was hopping with many customers. I’ll be back. More

Horrible experience! Worst Lexus experience ever and I have owned the Lexus brand for many years! There is not enough room here to give a complete review! Worst Lexus experience ever and I have owned the Lexus brand for many years! There is not enough room here to give a complete review! More

Tim has always been very helpful and friendly to my husband and myself. Each time we come, we are always treated with courtesy and efficiency. We have been loyal customers for many years. husband and myself. Each time we come, we are always treated with courtesy and efficiency. We have been loyal customers for many years. More

Lisa is very personable and knowledgable. She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complain She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complaints. More

They were extremely helpful with the servicing of my car and very courteous with regard to keeping me informed during the process as to what the charges would be. and very courteous with regard to keeping me informed during the process as to what the charges would be. More

Good analysis and accommodation Polite and careful review of all aspects of the vehicle. Good explanation review of all aspects of the vehicle. Good explanation More

Tim - Very proffesional, knowledgeable, very likeable and easy to know. Known him now for about a year and a half and couldn't imagine taking my car anywhere else - Thank you Tim. easy to know. Known him now for about a year and a half and couldn't imagine taking my car anywhere else - Thank you Tim. More

Great service. And people I recommend this company to everyone who likes the Lexus car. And people I recommend this company to everyone who likes the Lexus car. More

I was disappointed with the line of cars waiting to get into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always res into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always responsive and terrific to work with, More

The dealership is nice but can make efforts to improve the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait ou the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait outside and the good job the people do on my cars. More