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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews

1,224 Reviews of Lexus Of Sarasota - Service Center

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January 29, 2023

Service experience used to be top notch every time. Since new owners bought it, Friday was the worst experience I’ve had in over 4 years from scheduling online (could not pick my advisor) to leaving a More

by MARYSILVERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
January 28, 2023

Great to deal with. Easy to get loaner car. Only issue was had to wait over 20 minutes to see our guy and appt was at 8 am. They only open at 7:30 More

by AMYMREINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy who delivered car to us in englewood. Very polite. , Tim Eldridge
January 28, 2023

Very busy but handled the volume very well. Treated my service issues and myself very professionally More

by Harrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

While very busy, car was serviced in the time I expected. Very professional. Will be back. More

by RMYOUNGLBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
January 27, 2023

Very professional. Wasted very little time. Atmosphere was comfortable and relaxed. Was treated well. Very clean facility. More

by bobbydot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 26, 2023

Very warm and welcoming to the guest, promptly greeted my family, all the staff is friendly, over all a great experience More

by BLINK5519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis
January 26, 2023

Expensive. Polite knowledgeable staff. When did an oil change and tire rotation get so expensive? More

by BBDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Greeted by knowledgeable service representative and he reviewed what services would be covered and approximate time of completion of appointment. Everyone at the dealership was courteous and professional. More

by Bschiffelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Short
January 26, 2023

Lisa was extremely patient and helpful. She answered all my questions and minimized my time spent at dealership. More

by WKD4IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Service is very thorough but never pushy. Our account manager is pleasant, attentive, and knowledgeable. More

by John S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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