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1,224 Reviews of Lexus Of Sarasota - Service Center
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February 01, 2023
Very professional yet relaxed atmosphere. Attentive service advisor. Plenty of customer waiting spots. Good selection of beverages. Clean. Attentive service advisor. Plenty of customer waiting spots. Good selection of beverages. Clean. More
by JLDAVIS0707
Verified CustomerEmployees Worked With
Tim Eldridge
January 31, 2023
GREAT GROUP OF PEOPLE. THE WAIT WAS WELL EXPLAINED. JASSON WORKS SO WELL WITH CUSTOMERS AND STAFF THE WAIT WAS WELL EXPLAINED. JASSON WORKS SO WELL WITH CUSTOMERS AND STAFF More
by ROYMACGILLIS
Employees Worked With
January 30, 2023
It is always a pleasure to go to Wilde Lexus for service. All the employees are S-U-P-E-R to deal with no matter the reason for your appointment! They treat you as a proud owner of a Lexus and give you t All the employees are S-U-P-E-R to deal with no matter the reason for your appointment! They treat you as a proud owner of a Lexus and give you their ALL in servicing your car. You are not a ‘number’, but they are ready to help in any matter that may be an issue. They keep you updated on timeframe while waiting for any service scheduled! Again, always a pleasure to be a Wilde Lexus customer. More
by JTTERPAK1
Employees Worked With
Richard Drewes
January 30, 2023
Jason is great. He always answers any questions I have. It's a pleasure working with him. He always answers any questions I have. It's a pleasure working with him. More
by JOHGIN2
Employees Worked With
January 30, 2023
Roadside assistance was three hours sending at tow truck and I use a cane with my arm in a sling in hot weather. Very discourteous and endangering this 76 year old lady who was only 25 yards from a very bu and I use a cane with my arm in a sling in hot weather. Very discourteous and endangering this 76 year old lady who was only 25 yards from a very busy Highway 776. The tow truck driver jumpstarted the car and the Lexus dealership said they replaced the battery. It did not have s loaner car for me, requiring me to rent a car at my own expense. They kept the cast for three days to replace the battery on a two-year-old car. None of this adds up. More
by CLARKLINDAW
Employees Worked With
January 30, 2023
From the time I pulled up until I left, everyone was attentive and very professional. attentive and very professional. More
by JANINEG47
Employees Worked With
January 30, 2023
Jason is a true gem. His service knowledge is outstanding. He makes the service encounter like spending time with an old trusted friend. Thank you Jason you're the best! His service knowledge is outstanding. He makes the service encounter like spending time with an old trusted friend. Thank you Jason you're the best! More
by LOKN2U
Employees Worked With
January 30, 2023
Jason does a great job of being customer driven and communicative. However, it is very sad watching what was once an outstanding dealership spiral into mediocrity under the new ownership. Through the communicative. However, it is very sad watching what was once an outstanding dealership spiral into mediocrity under the new ownership. Through the years I have had my Lexus's serviced in multiple Lexus dealers in Florida and North Carolina. None of them were even a close second to Wilde Lexus. That is not true anymore. Greeters lack friendliness and enthusiasm, technicians do an incomplete service even for request items, difficult to get a timely appointment, etc. Everything that used to be great, is now gone. More
by PANAIA401
Employees Worked With
