Lexus Of Sarasota - Service Center

Great service from our customer care rep Phil. He called our warranty company and an inspector came out and approved our service repair. We were in and out in three days and Phil provided us a l He called our warranty company and an inspector came out and approved our service repair. We were in and out in three days and Phil provided us a loaner which was an SUV which we appreciated the extra as we had just moved to the area from Naples. Thanks Lexus of Sarasota and Phil. Now if you guys can do something about the construction on I75 you will be the greatest!!!!!!.LOL More

Great service from our customer care rep Phil. He called our warranty company and an inspector came out and approved our service repair. We were in and out in three days and Phil provided us a l He called our warranty company and an inspector came out and approved our service repair. We were in and out in three days and Phil provided us a loaner which was an SUV which we appreciated the extra as we had just moved to the area from Naples. Thanks Lexus of Sarasota and Phil. Now if you guys can do something about the construction on I75 you will be the greatest!!!!!!.LOL More

Not happy that the donuts went away in the customer waiting area, but all personnel are kind and courteous. Dealership is clean and everyone is very helpful. waiting area, but all personnel are kind and courteous. Dealership is clean and everyone is very helpful. More

Valentina Warren was quite good at keeping me informed concerning the services to be performed. concerning the services to be performed. More

The most amazing service center ever. Will definitely come back and recommend to all colleagues Will definitely come back and recommend to all colleagues More

She’s really personable and thorough. She keeps us coming despite our poor experiences under the new ownership. She keeps us coming despite our poor experiences under the new ownership. More

Very professional yet relaxed atmosphere. Attentive service advisor. Plenty of customer waiting spots. Good selection of beverages. Clean. Attentive service advisor. Plenty of customer waiting spots. Good selection of beverages. Clean. More

GREAT GROUP OF PEOPLE. THE WAIT WAS WELL EXPLAINED. JASSON WORKS SO WELL WITH CUSTOMERS AND STAFF THE WAIT WAS WELL EXPLAINED. JASSON WORKS SO WELL WITH CUSTOMERS AND STAFF More

Jason is great. He always answers any questions I have. It's a pleasure working with him. He always answers any questions I have. It's a pleasure working with him. More

Roadside assistance was three hours sending at tow truck and I use a cane with my arm in a sling in hot weather. Very discourteous and endangering this 76 year old lady who was only 25 yards from a very bu and I use a cane with my arm in a sling in hot weather. Very discourteous and endangering this 76 year old lady who was only 25 yards from a very busy Highway 776. The tow truck driver jumpstarted the car and the Lexus dealership said they replaced the battery. It did not have s loaner car for me, requiring me to rent a car at my own expense. They kept the cast for three days to replace the battery on a two-year-old car. None of this adds up. More