Lexus Of Sarasota - Service Center

Jason is a great Service Rep. He is very knowledgeable in his field of expertise. His communication was clear, concise and timely . He is very knowledgeable in his field of expertise. His communication was clear, concise and timely . More

Jason has been my service advisor from the start. He’s super polite, patient and calm. That is helpful when you are stressed having to take your car in for service. He’s been responsive and listens t He’s super polite, patient and calm. That is helpful when you are stressed having to take your car in for service. He’s been responsive and listens to my needs. Overall the staff is courteous and attentive. Great dealership! Two thumbs up! More

Great service Timely service Knowledgeable staff Extra touches such as car wash Offer of loaner car if needed touches such as car wash Offer of loaner car if needed More

Performed 90000 mile service and complete detail of LS460. Service was fine, detail job was horrible. Seat belts were still wet; odor from cleaning solvent overpowering. Service agent, Mr. Short, ex LS460. Service was fine, detail job was horrible. Seat belts were still wet; odor from cleaning solvent overpowering. Service agent, Mr. Short, explained that cleaning service was outsourced. He did a good job rectifying problem. We returned our car, were provided overnight loaner, and retrieved our car the next day. If you’re vacationing in Sarasota and drive a Lexus in need of service, I would recommend this dealership and Mr. Short in particular. But hold off on the detail until you return home. More

I have used the Sarasota Lexus dealership and service dept. for years and have been happy with the service and the the cars! Tanner, my new service advisor answered all of my questions and was polite and dept. for years and have been happy with the service and the the cars! Tanner, my new service advisor answered all of my questions and was polite and professional. Enjoyable experience. More

The service was good and professional. I would recommend them to other Lexus customers. There was no issue as my car is normally serviced in Durham North Carolina. I would recommend them to other Lexus customers. There was no issue as my car is normally serviced in Durham North Carolina. More

I needed a battery pronto. . I was on my way to work and it was dead. Keith came out to my home and replaced the battery all within 90 minutes! Super service! . I was on my way to work and it was dead. Keith came out to my home and replaced the battery all within 90 minutes! Super service! More

Very well run business. The staff were very pleasant and the service was outstanding. Recommend! The staff were very pleasant and the service was outstanding. Recommend! More

The service department does not seem to have their act together. Appointments made are for waiting and not service. together. Appointments made are for waiting and not service. More

Jason is totally great. Had to wait nearly 30 minutes for my car to be brought up after I returned the loaner. That was very long to wait. Had to wait nearly 30 minutes for my car to be brought up after I returned the loaner. That was very long to wait. More