Lexus Of Sarasota - Service Center

I have used the Sarasota Lexus dealership and service dept. for years and have been happy with the service and the the cars! Tanner, my new service advisor answered all of my questions and was polite and dept. for years and have been happy with the service and the the cars! Tanner, my new service advisor answered all of my questions and was polite and professional. Enjoyable experience. More

The service was good and professional. I would recommend them to other Lexus customers. There was no issue as my car is normally serviced in Durham North Carolina. I would recommend them to other Lexus customers. There was no issue as my car is normally serviced in Durham North Carolina. More

I needed a battery pronto. . I was on my way to work and it was dead. Keith came out to my home and replaced the battery all within 90 minutes! Super service! . I was on my way to work and it was dead. Keith came out to my home and replaced the battery all within 90 minutes! Super service! More

Very well run business. The staff were very pleasant and the service was outstanding. Recommend! The staff were very pleasant and the service was outstanding. Recommend! More

The service department does not seem to have their act together. Appointments made are for waiting and not service. together. Appointments made are for waiting and not service. More

Jason is totally great. Had to wait nearly 30 minutes for my car to be brought up after I returned the loaner. That was very long to wait. Had to wait nearly 30 minutes for my car to be brought up after I returned the loaner. That was very long to wait. More

My Range Rover was slightly damaged by Ian. The parts were to be ordered right away from England but weren’t until I called a couple of weeks later . They came in after 5 weeks and I was schedu The parts were to be ordered right away from England but weren’t until I called a couple of weeks later . They came in after 5 weeks and I was scheduled to have the work done. It wasn’t done right the first time and now after two other trips in to fix it I have to bring it in again! I was to be called by a manger on this mess but still haven’t heard from one yet. I paid the full price of repairs too! More

service check in and check out is not nearly as efficient as it was when Wilde owned the dealership.we will see if it improves going forward since this a new dealership. mass traffic congestion checking in as it was when Wilde owned the dealership.we will see if it improves going forward since this a new dealership. mass traffic congestion checking in with check in line backed up out onto Clark Road. arrived at 9:55 for a 10:00 appointment and was not met by a write up person until 10:15. checkout the next day was no better. same backup and when the young man went to bring up my car I noticed a conference between him, the cashier and the service advisor. I asked if there was a problem and they owned up to the fact that they couldn’t find the keys. they did eventually find them after a few minutes. More

Tim my service advisor does a excellent job everytime I bring my vehicle in and always has my loaner waiting for me bring my vehicle in and always has my loaner waiting for me More

Wilde Lexus on Clark Road provides the best vehicle service. Lisa is the best service representative! service. Lisa is the best service representative! More