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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews

1,224 Reviews of Lexus Of Sarasota - Service Center

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February 11, 2023

Had a 7:40 appointment and didn't get called until 8:15, had a loaner and was told to return with same amount of fuel ( never before) More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Guilbault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
February 10, 2023

Too much longer than I was told to complete a oil change and tire rotation. More

by gbeasley10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Love Kenny in finanace, Frank in finance and Dave Keyso in sales!!!! Amazing employee's loyal dedicated and their customer relationship is amazing!
February 10, 2023

Efficient service from my arrival to picking up my vehicle. Appreciate ease, comfortable waiting area, and clean restroom. Thank you! More

by xthdr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
February 10, 2023

Phil was my service advisor and was very thorough in listening to my conch. I had an appointment several days out but my battery died and he took me in with no appointment and did all the items for my More

by SAMSOURCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
February 10, 2023

The service department is awesome! The technician who repaired wires chewed by rodents corrected the problem. More

by PJMATHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
February 10, 2023

Always in and out, as well as courteous service. Pricing isn’t always great, but that’s what you get for going to a dealer rather than the mechanic down the street. More

by SGCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
February 10, 2023

The Lexus of Sarasota/Wilde Lexus dealership is in a Class by themselves...Top Notch. My wife and I travel from Riverview, FL because of this dealership's Leader, Managers, Technicians and other staff p More

by DRANGE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin White
February 09, 2023

Richard Drewes, the service advisor, was so nice and personal. Thank you to all the service people that worked on my vehicle. More

by Mommag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
February 09, 2023

Very prompt service. Got detailed information as to what was going to be done and how long it would take. It was finished 25 minutes before! Very comfortable waiting a More

by Sptdion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

The tire rotation was fine and they saw and fixed the rodent damage to the washer hoses. But now there’s a vibration from the front of the car when idling. Goes away when driving. Please recommend a cour More

by WILLIAMFULGINITI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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