Lexus Of Sarasota - Service Center

Had to wait outside for 15 minutes 20 minutes and then it was probably 45 minutes before I saw a service advisor she was good however he didn’t have a loaner that I had reserved and had to wait she did get t was probably 45 minutes before I saw a service advisor she was good however he didn’t have a loaner that I had reserved and had to wait she did get the oil change quickly though More

Good service from Jason. Allen wood my tech was excellent as well. Everything was great! Allen wood my tech was excellent as well. Everything was great! More

LOVE how you text videos of the tech showing issues for repair on my car. Kim was attentive and kept me informed of vehicle status throughout my wait. Car is riding a little better thanks to alignment and repair on my car. Kim was attentive and kept me informed of vehicle status throughout my wait. Car is riding a little better thanks to alignment and pad replacement. More

Always enjoy dealing with Jason. Makes me feel like a valued customer . Nonptt try problems Makes me feel like a valued customer . Nonptt try problems More

I wish I had known before I took my car in that I’d be waiting in the lounge for the entire day. I literally arrived at 11:40am and did not leave until 6:00 pm. I wish I had known it would take that long waiting in the lounge for the entire day. I literally arrived at 11:40am and did not leave until 6:00 pm. I wish I had known it would take that long and had been offered a loner car for the day. As far as the car goes, it looked good when I got in it and my service representative, Kim, was pleasant. More

Jason Peters is excellent! Very professional and I recommend my fellow Lexus owners to request Jason as their service writer Very professional and I recommend my fellow Lexus owners to request Jason as their service writer More

Love the staff, very courteous and informative. I also love the location, inside was very clean and accommodating. I would also like to thank Jason Peters for all his help. You guys are the best! I also love the location, inside was very clean and accommodating. I would also like to thank Jason Peters for all his help. You guys are the best! More

Had a lady service person from texas & she was awesome! She was professional, on top of everything, & cheerful, fun to work with! She was professional, on top of everything, & cheerful, fun to work with! More

Great customer service by providing a loaner car with every service, as well as complimentary coffee and bottled water. every service, as well as complimentary coffee and bottled water. More

Service was Professional and efficient. Lender was clean and if high quality. Will continue to use regularly. Lender was clean and if high quality. Will continue to use regularly. More