Lexus Of Sarasota - Service Center

Always enjoy dealing with Jason. Makes me feel like a valued customer . Nonptt try problems Makes me feel like a valued customer . Nonptt try problems More

I wish I had known before I took my car in that I’d be waiting in the lounge for the entire day. I literally arrived at 11:40am and did not leave until 6:00 pm. I wish I had known it would take that long waiting in the lounge for the entire day. I literally arrived at 11:40am and did not leave until 6:00 pm. I wish I had known it would take that long and had been offered a loner car for the day. As far as the car goes, it looked good when I got in it and my service representative, Kim, was pleasant. More

Jason Peters is excellent! Very professional and I recommend my fellow Lexus owners to request Jason as their service writer Very professional and I recommend my fellow Lexus owners to request Jason as their service writer More

I was in the Lexus of Sarasota Dealership a couple of weeks ago, perusing the beautiful new cars in the showroom when I was approached by a highly professional, amiable, and knowledgeable employee who I weeks ago, perusing the beautiful new cars in the showroom when I was approached by a highly professional, amiable, and knowledgeable employee who I later found out was the GM, Chris Lima. I worked for a company that is renown for high customer service levels and because of that it's takes a lot for me to be impressed but Chris is exceptional. I felt like Chris genuinely cared about my needs, was not trying to push anything on me but rather came up with the right solutions and options for me. This is how you build a customer for life. He gets it. I highly recommend Lexus of Sarasota and have already told several of my friends about the amazing experience I had. Keep it up! More

Love the staff, very courteous and informative. I also love the location, inside was very clean and accommodating. I would also like to thank Jason Peters for all his help. You guys are the best! I also love the location, inside was very clean and accommodating. I would also like to thank Jason Peters for all his help. You guys are the best! More

Had a lady service person from texas & she was awesome! She was professional, on top of everything, & cheerful, fun to work with! She was professional, on top of everything, & cheerful, fun to work with! More

Great customer service by providing a loaner car with every service, as well as complimentary coffee and bottled water. every service, as well as complimentary coffee and bottled water. More

Service was Professional and efficient. Lender was clean and if high quality. Will continue to use regularly. Lender was clean and if high quality. Will continue to use regularly. More

Friendly service. Explains thoroughly everything performed. Waiting areas clean and comfortable. Wait time seems like it could be faster. Explains thoroughly everything performed. Waiting areas clean and comfortable. Wait time seems like it could be faster. More

Very impressed with Service Adviser and Technician. We received a video of our vehicle’s repairs in progress and recommendations. Very professional. One observation regarding dealership communications. We received a video of our vehicle’s repairs in progress and recommendations. Very professional. One observation regarding dealership communications. We asked the receptionist to locate our salesman, Eriic Gruendel. She paged him and that was it. Our Service Advisor, Jason informed us that he was on vacation. A high performing team would have asked for our name and contact info and made sure Eric got the lead. More