Lexus Of Sarasota - Service Center

Lisa is always helpful and goes the extra mile. I always listen to what she says. She does answer qüestions and listens! I always listen to what she says. She does answer qüestions and listens! More

All of the employees I encountered were very polite and helpful. I received a loaner car, while my car was being worked on. My whole experience there was phenomenal. helpful. I received a loaner car, while my car was being worked on. My whole experience there was phenomenal. More

Professional and courteous when you are on the telephone or in person. Always try to accommodate one’s needs. or in person. Always try to accommodate one’s needs. More

Love the people there and great service advisors. A great technicians are very helpful and everyone so nice. A great technicians are very helpful and everyone so nice. More

Tim Eldredge was very helpful in getting my problem resolved promptly and to my satisfaction. resolved promptly and to my satisfaction. More

Lisa is remarkable, and my Wilde Lexus experience always always exceeds my expectations. I am so grateful. always exceeds my expectations. I am so grateful. More

The current management has truly lost or ignore what customer service entails. The disjointed service, meaning the customer has to wait for at least 4 touches of different individuals before any actual customer service entails. The disjointed service, meaning the customer has to wait for at least 4 touches of different individuals before any actual notable accomplishment or delivery of service. Before Morgan, my purchasing and service experiences were truly customer focused. Now the customer wait area of is in the middle of the show room, noisy and feels like a fish bowl. Sales people are just walking around, talking amongst themselves with no regard to their clients having to sit amongst their complaining and making this atmosphere toxic while you wait unable to escape. I’ve been a Wilde Lexus, as well as my family for 20 years and it more than appears the Morgan Group makes no conscious effort to accommodate customers but every effort to build their bottom line margins. I am a business person and this dealership is disgraceful. More

Service is wonderful. That’s why I keep returning .Love Tim Eldridge my service representative That’s why I keep returning .Love Tim Eldridge my service representative More

Great service and staff. Appreciate the lobby but need more areas for tech for clients. Appreciate the lobby but need more areas for tech for clients. More