1,224 Reviews of Lexus Of Sarasota - Service Center
Tire pressure sensor charge is exorbitant. $1,080 for 3 is gouging. Lost my business. $1,080 for 3 is gouging. Lost my business. More
I arrived a few mins late and was still welcomed I had a 2nd appointment on the other side of town and was in a hurry my service rep was awesome and very helpful But I need to ask what happened to lexus h 2nd appointment on the other side of town and was in a hurry my service rep was awesome and very helpful But I need to ask what happened to lexus having nice lounges and massage chairs did they do away with that? Please bring the comfort back thank you More
Service usually consistent/ good however I do still have a problem with a “rolling marble sound” under my center console when I turn my car that was reported by my husband to be evaluated but after 3k have a problem with a “rolling marble sound” under my center console when I turn my car that was reported by my husband to be evaluated but after 3k dollars this was not resolved so that is frustrating More
Very pleased with what you provide and have always done business with you since moving business with you since moving More
Lexus of Sarasota is a great dealership they get you in and out fast and the service is great employees did a super job we'll see you next time thanks and out fast and the service is great employees did a super job we'll see you next time thanks More
Even though I only usually get service once a year I am always treated well by Tim Eldridge and I don't ever feel like I'm being recommended to get unnecessary work. always treated well by Tim Eldridge and I don't ever feel like I'm being recommended to get unnecessary work. More
Great place, great service. Have been coming here for 10 years. Highly recommend this place Have been coming here for 10 years. Highly recommend this place More
Impersonal, unhelpful, uncaring. I miss Wilde Lexus!!!! Loaner had trash in it. Getting paperwork from Carfax and Lexus of Sarasota that has wrong information. Service consultant I miss Wilde Lexus!!!! Loaner had trash in it. Getting paperwork from Carfax and Lexus of Sarasota that has wrong information. Service consultant didn’t care. Received an offer for my Lexus in the mail with my Vin number but a completely different model, service consultant didn’t care. You would think you would care as it has your name on it. Service tech left the settings on the dashboard. I had trouble figuring out how to get out of it, and now I have changed some settings and can’t figure out how to fix it. Unfortunately, you’re the only game in town. More
Very accommodating and gave very realistic expectations on time the service would take. Comfortable outdoor waiting area as well, on time the service would take. Comfortable outdoor waiting area as well, More
Phil went above and beyond to make sure we received stellar service! From his professionalism over the phone to our visit and his follow up. Couldn’t have been better. We had an issue with our initial stellar service! From his professionalism over the phone to our visit and his follow up. Couldn’t have been better. We had an issue with our initial repair and he even arranged pick up and delivery of our car. The service team repaired everything the right way and in a timely manner. This dealership is top notch for service! And it’s their employees that make all the difference. Keep up the great work! More