Lexus Of Sarasota - Service Center

Noticed a decrease in quality since they are no longer Wilde Lexus. No breakfast pastries, scratchy toilet paper, not much to do but watch sports or news. Guys, Ford offers free food, I expect at least th Wilde Lexus. No breakfast pastries, scratchy toilet paper, not much to do but watch sports or news. Guys, Ford offers free food, I expect at least that from Lexus. Service writer tried to shame me into getting more services done, rather than coming at it with a friendly attitude. Lied and said my brakes were metal on metal with 0mm left and my husband changed them the next day and they were not that low. More

Everyone was so helpful and reached out to offer help throughout the process from drop off to pick up. throughout the process from drop off to pick up. More

I was so impressed with the new video that is now sent while you are waiting to show you your car being checked! while you are waiting to show you your car being checked! More

Service doesn’t seem as good as it was before Ex I was asked if I wanted the car washed before it was just taken care of asked if I wanted the car washed before it was just taken care of More

Had an emergency dead battery. Called ahead and was taken care of right away👍yay Called ahead and was taken care of right away👍yay More

Crowded, but very comfortable. Our service rep, Valentina Warren was terrific. She could not have been better. Our service rep, Valentina Warren was terrific. She could not have been better. More

Great customer service. . especially Kim! Wait time wasn’t bad especially since we are in season- . especially Kim! Wait time wasn’t bad especially since we are in season- More

Mr Short was outstanding, people person with great service. Clean facility with wonderful people. I would use again service. Clean facility with wonderful people. I would use again More

Advisor was great, service was as always very good. Richard was very helpful, only bad thing there was no snacks in waiting room and it was only 9 am Richard was very helpful, only bad thing there was no snacks in waiting room and it was only 9 am More

Waited far too long to check in with an appointment. Also $67 to patch a tire Very expensive. Also $67 to patch a tire Very expensive. More