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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,222 Reviews

1,222 Reviews of Lexus Of Sarasota - Service Center

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May 27, 2023

Very professional and personable. Service was completed quickly. Nice waiting area was comfortable and quiet. More

by RLJESS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota and sharing your excellent review! I am happy to hear you had a positive visit to our service department.

May 27, 2023

Quick, easy, efficient service. Communication with Lisa was excellent and timely. Service recommended was 60k service More

by MR.OZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Quick, easy and efficient is exactly the type of service we aim to provide. We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Thank you for choosing Lexus of Sarasota!

May 27, 2023

Always excellent advice on repair issues. I trust Jason’s judgement. Will return in the future with both of my Lexus cars. More

by apuanyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to review your visit to our service department. I’m so glad to hear that Jason was able to make your experience with us a positive one, we look forward to seeing you again in the future!

May 26, 2023

Wonderful, courteous, professional! I’m looking forward to getting my next car at Wilde in the near future. More

by JCANESMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota and providing us with this excellent review! We can't wait to work with you again in the future!

May 26, 2023

They were courteous, professional, and efficient. Things were explained to me, in a clear, understandable manner. More

by CINDY2CATS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Cindy, thank you for choosing Lexus of Sarasota! You described your visit exactly how we strive to be; courteous, professional and efficient. We appreciate you and your excellent review.

May 26, 2023

Our problem was a front tire losing air as we drove down University. We drove to our local tire-dealer who could not remove the tire due to our wheel lock which had been “over-torked” by someone previously More

by WFVH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
May 27, 2023 -

Lexus Of Sarasota responded

That is quite the ordeal, I am glad you all are okay, and we were able to get the problem fixed. Thank you for choosing Lexus of Sarasota, we appreciate you!

May 25, 2023

I was very happy with the last service at Sarasota Lexus. Lisa was very helpful laying out the 50k service.. Car was done in the timeframe she gave me. I would definitely use the dealer service and Lisa agai More

by CSERVIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

I am so happy to hear you had such a positive experience with us. Thank you for choosing Lexus of Sarasota!

May 25, 2023

Excellent customer handling and discussions. Nice to be here. I’m very happy with my purchase More

by Zoya Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Levando
May 25, 2023

Great service friendly service everything is working well and repaired . Nothing more to say thanks More

by AMBROSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis, Joey Huynh, Valentina Warren
May 25, 2023

I was waiting for 3 hours for the service to be completed, before it took less than an hour for the same service. More

by Alex KABAKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valentina Warren
May 27, 2023 -

Lexus Of Sarasota responded

Alex, I appreciate you taking the time to provide us with this feedback. We are always looking for areas of improvement, thank you for your patience with us. I hope we are able to better serve you during your next visit. Thank you!!

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