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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,220 Reviews

1,220 Reviews of Lexus Of Sarasota - Service Center

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March 11, 2023

Excellent Customer Service. Comfortable waiting area with beverages and snacks. All work to be done on my vehicle was throughly explained along with the cost of repairs. Will More

by ECURRIER298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

The waiting area is not as nice a it used to be. No snacks, sitting in middle of the showroom is not very comfortable. Used to get a loaner car, not anymore. Just not as nice as when it was a Wild More

by DBRADLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Consultant Valentina did work above and beyond. I am happy with the service. I will come back. More

by THNG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
March 10, 2023

Great service, timely, and professional. Have bought from them and will continue to be a customer More

by GREENMORAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Very professional and sensitive to my needs. Please bring back the Bagels. My Hybrid runs great More

by JEFFPROSANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Williams
March 10, 2023

I have had interactions with three other Lexus dealerships over the years and I have had the level of personal service at any other dealership. More

by Carlbw41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

I have a 2019 RX350 with a bad fuel pump that is under recall per NHSTA 20V012000. My vehicle will continue to perform poorly until this pump is replaced. Your service team hasn’t said a word about it. I More

by maw0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Brown
March 09, 2023

We have bought 5 new cars from them over the past 20 years. That should tell you everything. More

by DAPETERS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

The 25k mile inspection was completed on a timely manner and all work was done per manufacturer warranty. More

by LOCKEJANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
March 09, 2023

The team worked fast to get everyone checked in. They have a very nice waiting area and the car was done ahead of schedule. More

by jrchesler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in service , David Keyso, Jozef Trzos
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