Back

Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,220 Reviews

1,220 Reviews of Lexus Of Sarasota - Service Center

Sort by
March 14, 2023

My wife has purchased 9 Lexus cars over the last 24 years and always enjoys her trips there in Sarasota. Tim Eldredge Is the best we have ever worked with there which includes a number of years. Kenn More

by GINGERM2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanada Farmer
March 14, 2023

Mediocre waiting area/amenities. Poor customer/service rep arrangement. Cannot compare to Wesley Chapel Lexus dealership considering Sarasota represents a more upscale client base. More

by dmerrittsyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
March 14, 2023

This is the 3rd time I’ve tried to send this. Tim and Wilde Lexus do a great job. I will return! More

by ANNMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
March 13, 2023

I came in with no appointment and Phil took care of my problem that afternoon. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
March 13, 2023

I’m not happy with the car wash hours. Since the new owners took over More

by KIMCOLEMAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis
March 13, 2023

Our Service Advisor Kim Caleo was Very nice & thorough and her follow-up excellent. We give her 5 stars. More

by GOLDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Very professional, courteous and respectful of both time and money. The contacts at the dealership follow through when they say they will. More

by J_Mizii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Always on time, efficient, accommodating. Was very impressed to get a loaner to run an errand even though I didn’t ask for one when I booked the appointment More

by BETSYJORDAN1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Two hour visit took almost 3 1/2 hours. Customer service rep was very apologetic and accommodating. More

by johnkherr
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

I had a flat tire, service was earlier than promised. Keith Walsh changed my tire out and brought a new one to my house the next day. Super service by Lexus. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walsh
...
45
...