1,224 Reviews of Lexus Of Sarasota - Service Center
Jason is Professional, knowledgeable, returns calls promptly, pleasant, committed to exception customer service and has many years of service to Lexus. promptly, pleasant, committed to exception customer service and has many years of service to Lexus. More
We’ve been enthusiastic and loyal Lexus owners and customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Pe customers for 20 years. We’ve never felt we’ve been oversold or taken advantage of until now. Our very trusted and competent Service Advisor Jason Peters is fantastic! The apparent new management policy to maximize service profits, not so much. There are many Lexus owners in our community and all we have talked to agree that Lexus service costs have become sufficiently excessive, in some cases unreasonably so, that they are contemplating replacing their Lexus. One neighbor told us that he was informed that his Lexus required $23,00.00 in repairs! My wife was told that her trouble free, moderately driven ES-330 required $8,000.00 of “routine maintenance”. When she investigated the alternative of a newer pre-owned Lexus, the rude attitude of the Pre-owned Manager resulted in our becoming a now one Lexus family. I still love my Lexus, and because I trust Jason Peters absolutely, I plan to keep it unless management policy makes this infeasible. We sincerely hope that the feedback you are currently receiving from Lexus owners will result in management policy modifications that will restore the confidence and pleasure that we have always enjoyed as proud Lexus owners. More
They tried. After 4 days they could not find the cause of my radio problem. When we went to pick the car up, someone parked it in back instead of bringing it to After 4 days they could not find the cause of my radio problem. When we went to pick the car up, someone parked it in back instead of bringing it to the front where we were waiting. More
Always has great service and on time work. My car though older still looks and runs like almost new. My car though older still looks and runs like almost new. More
Tim, the service rep is always very helpful. The work is always done in a very timely manner. It's a real bonus that they also wash your car before returning it to you! The work is always done in a very timely manner. It's a real bonus that they also wash your car before returning it to you! More
The Service Department is a key factor when choosing a dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. dealership for us. We purchased our Lexus in another state snd were so pleased. So when we relocated we sought out this Lexus dealership. More
Excellent customer service Quickly and efficiently took care of my vehicle Service was polite and eager to help care of my vehicle Service was polite and eager to help More