Lexus Of Sarasota - Service Center

Jaguar body shop work was excellent. Staff was very informative all through the process including rental drop-off at the shop Staff was very informative all through the process including rental drop-off at the shop More

Very long time to sit at the dealership for a routine oil change. You can’t find your customer service person but the front desk people are helpful. change. You can’t find your customer service person but the front desk people are helpful. More

My vehicle came out every bit as good as I was told. Thanks to Mike Schmidt for helping me out and putting my kind at ease Thanks to Mike Schmidt for helping me out and putting my kind at ease More

Great service. .professional..courteous..and love having loaner car Love Lisa!...dealer is close to my home and convenient...lovebi get loaner...service staff is pr .professional..courteous..and love having loaner car Love Lisa!...dealer is close to my home and convenient...lovebi get loaner...service staff is professional..courteous..friendly......... Nice..professional courteous..don't make me write more words to fill up survey More

I waited 3 hours for one tire change. I'm honestly not sure why it took so long. I'm honestly not sure why it took so long. More

New dealership… have not had enough interaction with them to give a fair and honest rsting to give a fair and honest rsting More

We were visiting from Nebraska so 1st time we used this dealership. Our vehicle notified us that something was wrong w/the high beams. The service was great (what we are accustomed to w/Lexus)! dealership. Our vehicle notified us that something was wrong w/the high beams. The service was great (what we are accustomed to w/Lexus)! More

I do not trust your service technicians. They over charged me for my 15,000 mile service, told me I needed to clean my A/C system and needed a wheel alignment. I stupidly agreed to the A They over charged me for my 15,000 mile service, told me I needed to clean my A/C system and needed a wheel alignment. I stupidly agreed to the A/C cleaning that I am sure was not needed. I have owned five or six Lexus vehicles and never needed any A/C service. So I over paid by about $250 or so for my service. Furthermore, I am not confident all the items I paid for were performed. One for sure was missed, resetting my service clock. I was asked by the vehicle to schedule service after I picked up the car so I reset the service clock myself. Also, I always have my lights on auto and the lights were not on Auto when I got my car back. That is a potential safety issue. Very unhappy with the new ownership More

This Lexus has been helpful since the day I purchased my Lexus. Service done right the first time. My service manager, Tim made certain I was satisfied with the service and turn around time. Between the ser Lexus. Service done right the first time. My service manager, Tim made certain I was satisfied with the service and turn around time. Between the service and the vehicle I can’t imagine owning anything else. More

Friendly, competent experienced and professional in every way. My service advisor one of the best. Swamped the time I went so I was there over two hours. Automated chat booked me then service department call way. My service advisor one of the best. Swamped the time I went so I was there over two hours. Automated chat booked me then service department called and actually said I had no booking and assisted me . So no more chat More