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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,220 Reviews

1,220 Reviews of Lexus Of Sarasota - Service Center

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March 22, 2023

I waited 3. 5 hours for an oil change very poor service bad bad bad More

by JMILLE8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Rubendunst
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Very thorough and easy to deal with. They did a real nice job. Loved the video of the car being worked on! More

by Steveterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Lisa is fantastic. She’s always so very helpful. Madison in the cashiers office was great too. More

by PETE6523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
March 22, 2023

Service has been exceptional as far as timeliness, courtesy and explanation of services. Phil Short is the best service manager that I have ever met. More

by JackB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Short
March 21, 2023

Service was good. Staff was helpful and courteous. I was pleased that they did not try to sell me any unwanted products such as cabin air filters. More

by dadundas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

This dealership is very timely and efficient. The area for customers has a multitude of beverages and great cookies. What more can you ask. More

by THOR05212003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Jaguar body shop work was excellent. Staff was very informative all through the process including rental drop-off at the shop More

by ANTHONY.BEVILACQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emil Vlassopoulos
March 21, 2023

Very long time to sit at the dealership for a routine oil change. You can’t find your customer service person but the front desk people are helpful. More

by JOYCEDULWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
March 21, 2023

My vehicle came out every bit as good as I was told. Thanks to Mike Schmidt for helping me out and putting my kind at ease More

by M_CLARK7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt-bodywork
March 20, 2023

Great service. .professional..courteous..and love having loaner car Love Lisa!...dealer is close to my home and convenient...lovebi get loaner...service staff is pr More

by LGARVIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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