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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,222 Reviews

1,222 Reviews of Lexus Of Sarasota - Service Center

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May 29, 2023

I am happy to have the same advisor for repairs and maintenance. My 2011 RX450h odometer reads 84000 miles and runs good. More

by PMRAMSAROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 29, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota!

May 29, 2023

I had an emergency as my car wouldn’t start. Tanner was very accommodating and we managed to boost our car and drove to your dealership. The problem was the Battery which was replaced sane day More

by Lav 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that Tanner was able to take care of your car and get you back on the road. We appreciate you!

May 29, 2023

Very well Service You get a loaner. You get informt what's happened and the estimated cost. More

by GHELL3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with Lexus of Sarasota, and we hope to see you again soon!

May 28, 2023

They were on time and all went great. Pleasant facility and staff. They explained all they did. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Lexus Of Sarasota responded

Jim, I am happy to hear you had a great visit to Lexus of Sarasota! Thank you for coming in.

May 28, 2023

Long wait time for oil change and tire rotation. No magazines in waiting area and I had to find my car in the parking lot! More

by BMCNIECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback in regard to your last service visit. We strive to provide the best experience possible, and we appreciate you pointing out some areas for potential improvements. I hope we can service you even better in the future. Thank you!

May 27, 2023

Jason Peters does an outstanding job. He is efficient, professional and personable and one of the primary reasons I continue to use Lexus of Sarasota. More

by ROBERTDAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Robert, thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 27, 2023

Very quick and efficient. Everyone is pleasant and professional. Jaso peters is very helpful and a pleasure to be doing business with. More

by Cstefanski1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing to do business with us, Lexus of Sarasota greatly appreciates you!

May 27, 2023

We love the customer service. It’s convenient for our family needs. They met our expectations. More

by DAVID@FLTRIALCOUNSEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

David, I am so glad we were able to meet your needs and provide you with great customer service. Thank you for choosing Lexus of Sarasota and sharing your positive experience!

May 27, 2023

Great customer service! I would highly recommend this dealership to any of my friends and family. More

by CWELLS414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Great customer service is the Lexus of Sarasota way! Thank you for sharing your positive experience, we really appreciate you!

May 27, 2023

Since moving to the Florida area, Lexus of Sarasota has serviced my vehicle twice. I am very pleased with the service and the professionalism of everyone that was involved in the process. From Lisa, Keith More

by mercacct23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith pick up/delivery
May 27, 2023 -

Lexus Of Sarasota responded

Welcome to Florida! We are happy to be your go to dealership here and hope to continue to provide exceptional service for all future visits. Thank you for choosing Lexus of Sarasota and sharing these kind words!

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