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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,218 Reviews

1,218 Reviews of Lexus Of Sarasota - Service Center

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May 28, 2023

They were on time and all went great. Pleasant facility and staff. They explained all they did. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Lexus Of Sarasota responded

Jim, I am happy to hear you had a great visit to Lexus of Sarasota! Thank you for coming in.

May 27, 2023

Great customer service! I would highly recommend this dealership to any of my friends and family. More

by CWELLS414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Great customer service is the Lexus of Sarasota way! Thank you for sharing your positive experience, we really appreciate you!

May 27, 2023

Always excellent advice on repair issues. I trust Jason’s judgement. Will return in the future with both of my Lexus cars. More

by apuanyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to review your visit to our service department. I’m so glad to hear that Jason was able to make your experience with us a positive one, we look forward to seeing you again in the future!

May 27, 2023

Jason Peters does an outstanding job. He is efficient, professional and personable and one of the primary reasons I continue to use Lexus of Sarasota. More

by ROBERTDAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Robert, thank you for continuing to choose Lexus of Sarasota! We appreciate you.

May 27, 2023

Very quick and efficient. Everyone is pleasant and professional. Jaso peters is very helpful and a pleasure to be doing business with. More

by Cstefanski1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing to do business with us, Lexus of Sarasota greatly appreciates you!

May 27, 2023

Quick, easy, efficient service. Communication with Lisa was excellent and timely. Service recommended was 60k service More

by MR.OZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

Quick, easy and efficient is exactly the type of service we aim to provide. We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Thank you for choosing Lexus of Sarasota!

May 27, 2023

Since moving to the Florida area, Lexus of Sarasota has serviced my vehicle twice. I am very pleased with the service and the professionalism of everyone that was involved in the process. From Lisa, Keith More

by mercacct23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith pick up/delivery
May 27, 2023 -

Lexus Of Sarasota responded

Welcome to Florida! We are happy to be your go to dealership here and hope to continue to provide exceptional service for all future visits. Thank you for choosing Lexus of Sarasota and sharing these kind words!

May 27, 2023

We love the customer service. It’s convenient for our family needs. They met our expectations. More

by DAVID@FLTRIALCOUNSEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

David, I am so glad we were able to meet your needs and provide you with great customer service. Thank you for choosing Lexus of Sarasota and sharing your positive experience!

May 27, 2023

Very professional and personable. Service was completed quickly. Nice waiting area was comfortable and quiet. More

by RLJESS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 27, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota and sharing your excellent review! I am happy to hear you had a positive visit to our service department.

May 26, 2023

Our problem was a front tire losing air as we drove down University. We drove to our local tire-dealer who could not remove the tire due to our wheel lock which had been “over-torked” by someone previously More

by WFVH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Lexus Of Sarasota responded

That is quite the ordeal, I am glad you all are okay, and we were able to get the problem fixed. Thank you for choosing Lexus of Sarasota, we appreciate you!

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