Lexus Of Sarasota - Service Center

Jason in Service and Frankie in Sales made our experience extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are th extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are the reason we keep coming back. They are great with customer service. They understand why people choose Lexus. More

I had an excellent experience when I took my car in for service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over a service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over all I had a great experience! More

Finest service friendliest staff Lisa went out of her way to make our repair and service a pleasant experience also the service department is very ADA compliant way to make our repair and service a pleasant experience also the service department is very ADA compliant More

Great service, From the moment I arrived every one was polite and efficient. My loaner car was much appreciated and almost brand new. polite and efficient. My loaner car was much appreciated and almost brand new. More

We were very disappointed with some of the things that happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. Wha happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. What if it was damaged or stolen? This was never disclosed to me that this was the plan. Also my nice light leather seats and doors had grease all over the place that I had to clean. This is unacceptable in my opinion. More

Lexus of Sarasota did a great job in my recent maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. M maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. My car is running really well and I would recommend them to others. More

Service to vehicle was done as expected and completed on quoted time. However the vehicle was then taken to the car wash which took about one and one one have house to my wait time quoted time. However the vehicle was then taken to the car wash which took about one and one one have house to my wait time More

Excellent service and friendly fine people. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. More

Lisa kept me informed on everything that was being done she was responsive to all my questions she was responsive to all my questions More

They meet all the expectations of a first class dealership. Always on time and keep you informed. dealership. Always on time and keep you informed. More