Lexus Of Sarasota - Service Center

We brought the car back to do some repairs that were found on a previous visit . Tim Eldridge had a loaner car ready when I arrived. The work was completed as scheduled and the cost was as estimated, found on a previous visit . Tim Eldridge had a loaner car ready when I arrived. The work was completed as scheduled and the cost was as estimated, It was a very pleasant experience as it always has been. More

Jason Peters is an excellent service advisor and the tech staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota More

Jason Peters has great customer service and always is on par. We appreciate his kind nature. par. We appreciate his kind nature. More

Service has been great. Body shop experience was not up to the standard that I would expect. I will be pursuing that separately Body shop experience was not up to the standard that I would expect. I will be pursuing that separately More

Great service, made apt, dropped car and picked up the next day. But very expensive! next day. But very expensive! More

Shortly after picking up the car, I realized there was a $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I received no call back. Other than that the service was excellent and I will continue to use Lexus of Sarasota. More

This dealership is always on time with service appointments, and very friendly and helpful. Everything is always explained thoroughly. appointments, and very friendly and helpful. Everything is always explained thoroughly. More

I spent over 3hours for an oil change… my steering wheel was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was changed but I wasted my time on waiting instead of working More

I had an excellent experience when I took my car in for service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over a service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over all I had a great experience! More

Finest service friendliest staff Lisa went out of her way to make our repair and service a pleasant experience also the service department is very ADA compliant way to make our repair and service a pleasant experience also the service department is very ADA compliant More