Lexus Of Sarasota - Service Center

Shortly after picking up the car, I realized there was a $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I received no call back. Other than that the service was excellent and I will continue to use Lexus of Sarasota. More

This dealership is always on time with service appointments, and very friendly and helpful. Everything is always explained thoroughly. appointments, and very friendly and helpful. Everything is always explained thoroughly. More

I spent over 3hours for an oil change… my steering wheel was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was changed but I wasted my time on waiting instead of working More

Great service, made apt, dropped car and picked up the next day. But very expensive! next day. But very expensive! More

Jason in Service and Frankie in Sales made our experience extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are th extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are the reason we keep coming back. They are great with customer service. They understand why people choose Lexus. More

I had an excellent experience when I took my car in for service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over a service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over all I had a great experience! More

Finest service friendliest staff Lisa went out of her way to make our repair and service a pleasant experience also the service department is very ADA compliant way to make our repair and service a pleasant experience also the service department is very ADA compliant More

Great service, From the moment I arrived every one was polite and efficient. My loaner car was much appreciated and almost brand new. polite and efficient. My loaner car was much appreciated and almost brand new. More

We were very disappointed with some of the things that happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. Wha happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. What if it was damaged or stolen? This was never disclosed to me that this was the plan. Also my nice light leather seats and doors had grease all over the place that I had to clean. This is unacceptable in my opinion. More

Lexus of Sarasota did a great job in my recent maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. M maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. My car is running really well and I would recommend them to others. More