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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,228 Reviews

1,228 Reviews of Lexus Of Sarasota - Service Center

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March 30, 2023

The service rep was great to work with. Very easy transaction great loaner car that was offered More

by CKLWTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

First time at dealership. Needed a last minute service done. Very accommodating and will be sure to get future services completed here. More

by Mechelleladehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Jason is the main reason I come to Lexus, eaxcelent service honest , someone you can count on! More

by MAUDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Tim Eldridge is my service manager and always greets me with a smile, tells me about how long the visit will take and reports back to me if anything else needs to be done. This is the best service departme More

by FRASERSMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
March 29, 2023

Efficient, courteous and professional best describes the staff at Wilde Lexus. Good service and easy to schedule More

by Kathy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
March 29, 2023

Quality work; no snacks in the dealership; coffee machines not working. Service work prompt. Thank you. More

by NBREWER137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
March 29, 2023

I think you need more help since the dealership was sold- all the service reps seem exhausted. I do appreciate how they go out of their way for us. More

by BGLANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Millis
March 29, 2023

Waiting area clean and comfortable. Easy to get the appointment. My service advisor, Debbie, was great! More

by Bredder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
March 28, 2023

Awful body department. No return phone calls, emails not submitted paperwork in a timely fashion Paid in full and no help w reimbursements. Entry to body shop is a hazard More

by EEAAV90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ARASH KHOSHI Below refers to ONLY to the BODY SHOP
Mar 28, 2023 -

Lexus Of Sarasota responded

I'm sorry to hear you had a bad experience. However, I am not an employee of the Bodyshop. The Bodyshop is a separate entity, a totally different business. I pride myself on my internet-based reputation and strive and have been striving for years to build it up and keep close to all 5 stars. Can you please take my affiliation off of this review? Please and Thank you. If you ever need anything at all with vehicles please feel free to reach out to me. Chez Gebhart

Mar 28, 2023 -

EEAAV90 responded

My sincerest apologies I’ve updated the review

Mar 28, 2023 -

Lexus Of Sarasota responded

Thank You so much. I truly appreciate it! Chez Gebhart

March 28, 2023

Lisa is an absolute asset to the Lexus team! She is thorough and always ensures all of our needs/requests are taken care of - with a friendly smile! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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