Lexus Of Sarasota - Service Center

Thank you Jason, What a great experience, very professional and informative. This is where I will service my car moving forward. professional and informative. This is where I will service my car moving forward. More

I had a great experience with Lexus of Sarasota at my first return service. Everybody was friendly, professional and timily. I loved the video sent by the tech while our GX 460 was up on the rack, giving first return service. Everybody was friendly, professional and timily. I loved the video sent by the tech while our GX 460 was up on the rack, giving us a thorough walk around. (NICE TOUCH) I appreciated Phill, our service advisor lining us up with a loner vehicle as they did not want to rush the process. All in all I couldn't have asked for any better experience keep up the good work Lexus of Sarasota. Thank you Mike M More

The service was done in a very professional manner and the car drives the way it is supposed to. the car drives the way it is supposed to. More

Everything was fine LisA is great she is on top of what needs to be done needs to be done More

My vehicle was fixed as scheduled and in a timely manner! Waiting was very minimal! This was a pleasant experience! Waiting was very minimal! This was a pleasant experience! More

Very good service. and professionalism throughout the whole process. I will recommend to my friends. and professionalism throughout the whole process. I will recommend to my friends. More

Very friendly & efficient staff & workers and comfortable waiting areas both inside & outside with free be beverages & cookies & snacks! waiting areas both inside & outside with free be beverages & cookies & snacks! More

The service department was accommodating and loaned us a car while our car was serviced. Service was efficient with full detailed report. car while our car was serviced. Service was efficient with full detailed report. More

Lisa is the best! Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them More

I scheduled for my maintainance and was told it would take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was t take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was told I only needed a tire rotation and that the car was due back at 5:00. I would have rather sat in your lounge and waited for my car. It was a real hardship! I was not at all happy with the way Lisa explained how the dynamics would work out, but then she accommodated my service that had to be done and the return loaner car time. Lexus should have told me what type of service I was to have done and then explain in detail how the loaner car works, so I could plan my work day around the proper information involving my service. More