Lexus Of Sarasota - Service Center

Very good service. and professionalism throughout the whole process. I will recommend to my friends. and professionalism throughout the whole process. I will recommend to my friends. More

Very friendly & efficient staff & workers and comfortable waiting areas both inside & outside with free be beverages & cookies & snacks! waiting areas both inside & outside with free be beverages & cookies & snacks! More

The service was done in a very professional manner and the car drives the way it is supposed to. the car drives the way it is supposed to. More

I scheduled for my maintainance and was told it would take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was t take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was told I only needed a tire rotation and that the car was due back at 5:00. I would have rather sat in your lounge and waited for my car. It was a real hardship! I was not at all happy with the way Lisa explained how the dynamics would work out, but then she accommodated my service that had to be done and the return loaner car time. Lexus should have told me what type of service I was to have done and then explain in detail how the loaner car works, so I could plan my work day around the proper information involving my service. More

The service department was accommodating and loaned us a car while our car was serviced. Service was efficient with full detailed report. car while our car was serviced. Service was efficient with full detailed report. More

Lisa is the best! Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them Excellent service department. 3rd Lexus we bought from Wilde n have been happy with all of them More

Someone damaged stereo knob. Joey apologized ordering part. Someone should have caught this before me. Joey apologized ordering part. Someone should have caught this before me. More

Slight dropoff in ombiiance since it changed ownership. Not quite as organized. We believe it will improve. Not quite as organized. We believe it will improve. More

They took care of all my issues on the car and I was happy about that. happy about that. More

Good interaction with service coordinator. Disappointed that there was no record of the service appointment I had made the week before. Disappointed that there was no record of the service appointment I had made the week before. More