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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews
Call Service Center (941) 924-3040

1,224 Reviews of Lexus Of Sarasota - Service Center

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April 07, 2023

Debbie Millis is the fantastic and we are pleased that she is part of your Lexus team. The major reason we have been Lexus owners for over 20 years is Lexus has a great product which is supported by a ca More

by EDINKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
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April 07, 2023

A loaner was provided during my service appointment which is one of the main reasons I continue to buy my Lexus’s from this dealership. More

by LINDA.LYONS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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April 07, 2023

Amazing new General Manager, Chris at Wilde Lexus in Sarasota Fl.. I leased a 2018 LC 500 and love everyminute I dirve it. I bought it out right after lease and purchased extended warranty for the car. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Jozef Trzos
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Jun 12, 2023 -

Chris responded

THE REAL DEAL IS THIS WE PLACED 1000 DOLLAR DOWN PAYMENT FOR A VEHICLE COMING FROM THE HONDA DISTRIBUTOR TO BE DELIVERED TO THE SHOWROOM MAY 28TH​.​ SO IT SHOULD HAVE NO MORE THAN 6 MILES FOR DISTRIBUTION TO THE DEALER. IT WAS TO BE DELIVERED MAY 28 THE NEXT DAY YOUR SALES GUY SPENCER CALLED AND SAID HE GOT THE CAR AND BROUGHT US TO SHOW ROOM THE CAR WAS HIDDEN. I ASKED THREE EMPLOYEES TO SEE THE CAR THE SALES PERSON THE SALES MANAGER AND FINANCE GUY TO ALL THEY SAID I CAN'T SEE IT BECAUSE IT WAS BEING PREPPED. THOSE THREE GUYS ASKED ME THREE TIMES EACH IN THE 2 HOURS TO DO THE REVIEW FOR YOU BEFORE IT WAS ALL OVER. WOW HOW DESPERATE. WHY ARE THEY TRAINED TO DO THAT? THE PREP WAS DONE AT TAMPA DEALER I CALLED THERE AND FOUND OUT. THE CAR WE SIGNED THE LEASE INFORMATION AND WAS GIVEN PLATES AND REGISTRATION ON FRIDAY AT 7PM. WE SAW THE 75 MILES ON THE CAR WHEN WE GOT INTO THE CAR AND WIFE SAW 75 MILES. THEY NEVER DID A CREDIT CHECK OR COMPLETED FINANCE APPLICATION BECAUSE OUR EQUIFAX ACCOUNTS WERE LOCKED LOL HOW DID YOU DO THAT. I'M CALLING HONDA FINANCING TODAY TO FIND OUT HOW. YOU DID SCREAM I DON'T HAVE TO TALK TO YOU IF YOU SAY THE WORD LAWYER IS WHAT YOU SAID LOL I DONT SCARE EASY. THE CAR YOU SOLD ME IS NOT THE ONE I PUT THE DOWN PAYMENT ON TUESDAY. I HAVE THE RECEIPT FOR MY DOWN PAYMENT. IT WAS NOT THE VEHICLE I PUT THE DOWN PAYMENT ON. IT IS DIFFERENT VEHICLE THAT YOU SOLD ME. THAT'S ILLEGAL. MY LAWYER DID SAY THIS IS VERY WRONG. THEY ARE AVISING ME NOW. YOU SOLD ME ONE WITH 75 MILES ON IT FROM A TAMPA DEALER THAT WAS NOT THE SAME ONE I ALREADY PUT DOWN PAYMENT ON . I DO NOT WANT A 1/2 PRICE10 WARRANTY ON A 3 YEARS LEASE WHAT A LIE. FOR A GOOD REVIEW I SHOULD HAVE CALLED THE POLICE. I WANT MY CAR THAT I ORDERED TO BE DELIVERED ON 5/28 NOT THIS CAR YOU SOLD ME WITH WHICH ALREADY BEEN DRIVEN 75 MILE SCAM YOU PULLED ON ME. OH! YOU SAID I OFFERED TO EXTORT YOU BY GIVING YOU A GOOD REVIEW LOL THIS IS NOT EXTORTING LOL IT CALLED TRANSPARENCY AND BEING HELPFUL TO OUR MANY FRIENDS AND FAMILY IN OUR AREA TO BE AREA OF HOW YOU OPERATE. I WANT MY REAL CAR I ORDERED LEGALLY. YOU HAVE ME BLOCKED SO THAT'S WHAT I AM GOING TO GET​ ​IT LEGALLY THOUGH ATTORNEY AND HONDA WATCH AND SEE. WHATEVER YOU SAY IN YOU RESPONSE IS MADE UP​.​ YOU WERE NOT THERE. REMEMBER THE THREE OF YOUR EMPLOYEES CONSPIRED TO DO THIS​ AND LIED CONSTANLY WHEN i AKSED TO SEE THE CAR.​ YOU SAID I TRIED TO EXTORT HONDA OF SARASOTA THEY ARE MY FRIENDS THEY HAVE DONE SERVICE WORK ON MY KIDS CARS FOR 10 YEARS I NEVER BOUGHT A CAR FROM SARASOTA HONDA​. ​ I HAD 2 NSX S AND 4 ACCORDS ALL BOUGHT FROM CLEARWATER PROFESSIONAL DEALER. HONDA LOVES ME TO. EXTORT YOU BY ASKING FOR A 10 YEAR WARRANTY OF A THREE YEAR LEASE LOL LOL NOT VERY SMART THING TO SAY RAVE REVIEWS AFTER YOU PULL THE SWITCH AND BATE PAY FOR ONE BRAND NEW CAR AND GET ANOTHER WITH 75 MILES ON IT BIG DIFFERENCE THATS ILLEGALFOR SURE. WHAT A SCAM. GREAT WAY TO DO BUSINESS

April 07, 2023

The service at Sarasota Lexus is second to none. Valentina was a delight to work with and the courtesy drivers are great too. More

by toddgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
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April 07, 2023

Jason my customer service manager is always there to help his customers. He is courteous and knowledgeable. More

by EFAYEADKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2023

Friendly man met me at the car! Tim was very nice and took care of the car. Nice to see the the video from the tech explaining what was done and any problems. Great service from More

by NYLARAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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April 07, 2023

Everyone was pleasant and helpful. I will go back again. I live in Rhode Island, I enjoyed your experience more. More

by themorgfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not one of these.
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April 07, 2023

I loved the video that the technician creates as he is inspecting the car. All personnel were friendly and professional. Great experience! More

by jsatkiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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April 07, 2023

Jason is very professional provides outstanding service to all his clients for the years he has served me More

by JANDEC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2023

Mr Jason Peters has a great personality ! Also , he is a knowledgeable person regarding all types Lexuses ! I know Mr . Jason more than five (5) years! More

by OLGASUORWY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Debbie Millis
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