1,228 Reviews of Lexus Of Sarasota - Service Center
Jason Peters is amazing! He go on above to help you out. Professional and respectful man. Great service, thank you! He go on above to help you out. Professional and respectful man. Great service, thank you! More
Everyone is very pleasant and professional. I like that they videoed their inspection. It was also convenient to get a loaner car during the maintenance. I like that they videoed their inspection. It was also convenient to get a loaner car during the maintenance. More
My advisor was excellent, the work performed was good but the wait to get the car was unacceptable at over 2 hours for “basic” service! This doesn’t include the time waiting in line to drop the car off. All the wait to get the car was unacceptable at over 2 hours for “basic” service! This doesn’t include the time waiting in line to drop the car off. All of the customers waiting were talking about it. This is my first experience visiting this dealership since it’s been sold. The excuse I’m sure is “staffing” but this is Lexus and right or wrong you are held to a higher standard! More
Service was excellent as usual but getting too expensive for too little work done on car for too little work done on car More
Excellent customer service. I would like to thank Phil my service rep. His knowledge and commitment is an asset to your organization. I would like to thank Phil my service rep. His knowledge and commitment is an asset to your organization. More
All is fine, except I asked the man you have that sets garage door remotes to come to my house to set the new remote I have, but he did not come as he agreed. Did you stop that service? garage door remotes to come to my house to set the new remote I have, but he did not come as he agreed. Did you stop that service? More
After the change from Wilde Lexus this dealership has lost my loyalty. I have been a Lexus owner for 20 years and due to the behavior of this dealership I will no longer be a Lexus owner. Loyalty is a lost my loyalty. I have been a Lexus owner for 20 years and due to the behavior of this dealership I will no longer be a Lexus owner. Loyalty is a two way street. More