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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,228 Reviews

1,228 Reviews of Lexus Of Sarasota - Service Center

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April 13, 2023

Great attention to detail and customer service. I've had the vehicle to Clearwater Lexus twice previously even though it's close to me and been disatisfied with their service. Will return to Saraso More

by GULFPORTRACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above reps was mine.
April 13, 2023

Valentina,the service consultant, was top-notch. Attentive and dedicated to the resolution of my auto needs. Victor More

by AMERICA.PROPERTIES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Warren
April 13, 2023

Excellent service & accommodated my request to return to have front car mats cleaned as I wait. More

by Lady Di
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rubendunst
April 13, 2023

Valentina graciously greeted me and wrote up all of my concerns. All of my concerns were addressed and I was very satisfied. She did a Great job for me. Very professional, courteous, very intelligent. More

by TUMMISH@ME.COM
Recommend Dealer
Yes
Employees Worked With
Valentina who was Awsome
April 13, 2023

Jason is always polite and considerate. I appreciate the free washes, I have used Lexus for all services for the past ten years, and have been satisfied. More

by DWANVIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Very good experience. The shuttle dropped us off and picked us up. The car was serviced quickly and efficiently. Roberto was professional, polite and kept me informed More

by MCHILDS@PHOENIX1974.COM
Recommend Dealer
Yes
Employees Worked With
Roberto
April 12, 2023

Great team in service department and Tim is outstanding to work with for all car needs More

by MONIQUENLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
April 12, 2023

Did not feel I was getting treated well. Appt was at 11, said it would be 2 hours and did not have a loaner car avail. Got there at 10:30am did not leave till almost 2pm. Other issues as wel More

by Todd Huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
April 12, 2023

It was a though negotiation and long process but after the up and downs Armando and the whole team that worked on my sale went above and beyond to make it possible. I’m a happy customer ! Thank you guys More

by NETMCG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina from service, Shaun Mathis, Armando Gonzalez, Jozef Trzos, Chris Carter
April 12, 2023

Not as customer oriented as it was under prior management. Not satisfied with ability to get information about new car sales. More

by BARBCHALSON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tim
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