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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,221 Reviews
Call Service Center (941) 924-3040

1,221 Reviews of Lexus Of Sarasota - Service Center

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May 31, 2023

Phil was knowledgeable and very informative regarding the maintenance issues that are important to protecting my investments More

by rbowen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with your experiences at Lexus of Sarasota! Your feedback is greatly appreciated by our team. Thank you!

May 31, 2023

Service was prompt, efficient and well done. My new service coordinator was polite, cheerful and efficient. More

by DISETTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
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Jun 05, 2023 -

Lexus Of Sarasota responded

I am so happy to hear your new service advisor worked out, Tim is a phenomenal member of our service team! Thank you for making an effort to share your thoughts and experiences! If there is anything else we can do for you, please let us know.

May 30, 2023

Busy place! Great customer service. Staff are all very polite and professional. Overall good experience to buy out my lease. More

by TERRI.SHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
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Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you, Terri! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

May 30, 2023

Tim has always taken good care of us! We have had him take care of us since 2017 when we purchased our RX350. More

by CWBYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again! Thank you for choosing Lexus of Sarasota!

May 30, 2023

I thought that my service rep was very knowledgeable & professional. The service was completed in a timely manner. More

by CYNDI0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota and letting us and the community know about your fantastic experience at our dealership! We hope to see you again soon.

May 30, 2023

Roberto at the Service Dept. Provided great customer service. One suggestion: This dealership should offer their clients more than just cookies as a free snack during the time More

by Nadine
Service Time
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

We would not be able to grow and develop without feedback like yours, Nadine, we appreciate your input. We are thrilled you had a great experience with us and hope to see you again soon. Thank you for choosing Lexus of Sarasota!

May 30, 2023

I enjoyed working with Tanner as he was very responsive and helpful. He also answered all my questions regarding the vehicle maintenance. More

by MATHIS.DEBBIE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you, Debbie! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

May 29, 2023

Lexus of Sarasota has provided the service we need with no problems. One request: when servicing my vehiclePLEASE do not change the settings. After my recent appointment, the settings were changed to met More

by Motominosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

Thank you for sharing your experience with us – we greatly appreciate it! We strive to create great experiences for our customers, and your feedback makes it worth it. We apologize for any inconvenience caused by the shift in your settings, I have addressed this issue with the service department. I hope we are able to provide you with an even more seamless experience during your next visit, thanks!

May 29, 2023

Always very organized and very professional. Staff always polite and friendly. Staff always makes things easily. Always fast checking out More

by GTSUTTLE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Huynh
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May 29, 2023 -

Lexus Of Sarasota responded

Our goal is to make every visit to our dealership as seamless as possible; I am happy to hear we were successful with you. Thank you for taking the time to leave us this fantastic review, we look forward to working with you again in the future!

May 29, 2023

I am happy to have the same advisor for repairs and maintenance. My 2011 RX450h odometer reads 84000 miles and runs good. More

by PMRAMSAROOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
Report | Print
May 29, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota!

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