Lexus Of Sarasota - Service Center

Check in process very disorganized. Also had a significant delay in getting our car after we were told it was finished. Otherwise, a good experience. Also had a significant delay in getting our car after we were told it was finished. Otherwise, a good experience. More

Great customer service from start to finish. Joey was a pleasure to deal with. Thanks. Joey was a pleasure to deal with. Thanks. More

Excellent customer service and attention to detail was provided with a smile while I was there provided with a smile while I was there More

We have used 5 Lexus Dealerships over the past 22 years, with 3 cars - without a doubt, this is the most professional and personable Service Center of all of them. Tim Eldridge has been our Service Manag with 3 cars - without a doubt, this is the most professional and personable Service Center of all of them. Tim Eldridge has been our Service Manager since we first arrived in Sarasota two years ago - Tim and the Service Team cannot be beat. More

The dealership does not support its extended warranty nor does it admit to two obvious manufacturers defects. does it admit to two obvious manufacturers defects. More

The maintenance work is outstanding as always I liked the video of the vehicle inspection also the vehicle intake folks at the drive up are very friendly , helpful and efficient. video of the vehicle inspection also the vehicle intake folks at the drive up are very friendly , helpful and efficient. More

I like online reservations, makes things easy. Lisa is always so easy to work with and I really feel like she has my interests at heart. Lisa is always so easy to work with and I really feel like she has my interests at heart. More

Got the task done efficiently and well Nope My service was great. This survey is annoying was great. This survey is annoying More

Took care of me. Treated me like royalty. Customer care was extremely exceptional, very happy with Roberto. Treated me like royalty. Customer care was extremely exceptional, very happy with Roberto. More

Lisa is a rock star. She is always ready to get you in and your car back to optimum performance. She is efficient, knowledgeable and her customer service is stellar. She She is always ready to get you in and your car back to optimum performance. She is efficient, knowledgeable and her customer service is stellar. She is the reason I only get my baby serviced at this location. She was referred to me by my Mom and my Mom relies on Lisa as well. Please keep her happy and right where she is. Thank you for the opportunity to tell you what a rockstar you have on staff. More