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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,220 Reviews

1,220 Reviews of Lexus Of Sarasota - Service Center

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April 21, 2023

Great Okay Service great. Timely. Very pleasant. Seems to care about me and my car More

by Carraghercarlene
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rubendunst
April 21, 2023

I was very pleased with the use of technology to keep me informed. I really liked the video showing me exactly what the individual servicing my car saw. Even though my appointment was not found, my car wa More

by Alex Donley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Check in process very disorganized. Also had a significant delay in getting our car after we were told it was finished. Otherwise, a good experience. More

by Tkengel59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Great customer service from start to finish. Joey was a pleasure to deal with. Thanks. More

by audreyhope777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hubnh
April 21, 2023

Excellent customer service and attention to detail was provided with a smile while I was there More

by JJ08SCOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
April 21, 2023

We have used 5 Lexus Dealerships over the past 22 years, with 3 cars - without a doubt, this is the most professional and personable Service Center of all of them. Tim Eldridge has been our Service Manag More

by BANDYMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
April 21, 2023

The dealership does not support its extended warranty nor does it admit to two obvious manufacturers defects. More

by CJA143
Recommend Dealer
No
Employees Worked With
Todd Thoma
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
April 21, 2023

I like online reservations, makes things easy. Lisa is always so easy to work with and I really feel like she has my interests at heart. More

by DDOUGLASFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
April 21, 2023

The maintenance work is outstanding as always I liked the video of the vehicle inspection also the vehicle intake folks at the drive up are very friendly , helpful and efficient. More

by SJSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Got the task done efficiently and well Nope My service was great. This survey is annoying More

by PPETRUFF@DYEHARRISON.COM
Recommend Dealer
Yes
Employees Worked With
Tim Eldredge
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