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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,221 Reviews
Call Service Center (941) 924-3040

1,221 Reviews of Lexus Of Sarasota - Service Center

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September 25, 2023

My experience with Lexus of Sarasota has been wonderful. Anna Lima is not only very professional, she is lovely and polite to work with. She is knowledgeable and extremely helpful with all my questions. I w More

by Janieeasterling53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Lima
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Sep 28, 2023 -

Lexus Of Sarasota responded

Janie, we appreciate the fantastic review and are happy to hear we provided a seamless car buying experience. Thank you for choosing Lexus of Sarasota - if you have any further needs or questions, just let us know!

September 13, 2023

Phillip Short was very good at explaining what was happening to my Lexus. He kept me updated throughout the entire process and gave me options on what needed fixing right now and what I could do next More

by Coastie34286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Lexus Of Sarasota responded

I am so happy to hear Phillip provided a seamless service experience. Thank you for choosing Lexus of Sarasota and sharing this glowing review. We appreciate your business and look forward to working with you again in the future!

August 23, 2023

Wonderful service, and the personnel always exceed expectations. They keep you up to date on your service needs and always have a loaner car available if needed. More

by EHC1OFEHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge, Joey Huynh
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Sep 01, 2023 -

Lexus Of Sarasota responded

We are lucky to have such an excellent team here at Lexus of Sarasota! I am so glad to hear our service department has been able to take good care of you and your vehicle. Let us know if there is anything else we can do for you!

August 01, 2023

my experiences thus far have been substandard. The previous ownership was more professional and accommodating. More

by mariadag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 03, 2023 -

Lexus Of Sarasota responded

Maria, we apologize that you had a less-than-ideal experience at our dealership, and we appreciate your feedback. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes. Please contact us at your earliest convenience by calling 941-924-3040, extension 1092 or emailing kmcallister@lexusofsarasota.com.

July 26, 2023

I had my Lexus RX350 in for some warranty work recently, I have to say that your service writer Lisa R. is the best, so attentive to detail and did an excellent job on my vehicle and took care of everything More

by rotor1851e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Lexus Of Sarasota responded

Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. Thank you for choosing Lexus of Sarasota and taking your time to provide us with such an excellent review!

June 04, 2023

Good experience each and every time. All personnel are extremely helpful and courteous .The car is returned washed and cleaned More

by Jagathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

Lexus of Sarasota is thrilled that we have been able to provide a great experience time and time again. Your feedback is appreciated, thank you for taking the time to share this feedback!

June 01, 2023

Service was quick and they did a good job on the car/repair. Appreciate it. More

by Joesuboticki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again whenever you next visit! Thank you for choosing Lexus of Sarasota!

May 31, 2023

Service was prompt. Need a loaner which was in very good shape. No issues at all More

by MBL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
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Jun 05, 2023 -

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Lexus of Sarasota!

May 31, 2023

Courteous, professional, knowledgeable great customer service!! A pleasure to do business with.Tanner was very informative, helpful and professional . More

by cavanaughmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

Thanks for the awesome review! We work hard to meet expectations like yours here at Lexus of Sarasota, and we’re happy to hear we hit the mark for you.

May 31, 2023

They always do a great job. Lisa listen to my request and they take care of the problem. It’s always been a pleasure to work with Lisa and Jay Larry More

by CLIFFHORNSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Lexus Of Sarasota responded

We greatly appreciate your loyalty Lexus of Sarasota thank you for sharing your positive experience with us and the community! We look forward to working with you again!

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